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IRD login

#Post
1

Hi When I am trying to lock in into my IRD. it gives me the following message:

Server not found

Firefox can't find the server at services.ird.govt.nz.

Check the address for typing errors such as ww.example.com instead of www.example.com
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

That is the message I get instead of the log in page. Can you people log in or is it just me? Any answers would be appreciated.

gonefishing16 - 2021-09-12 08:30:00
2

Are you missing something from your link ?? services.ird.govt.nz as that goes nowhere.

loud_37 - 2021-09-12 08:43:00
3

This one maybe https://services.ird.govt.nz/irsso/newlogin

loud_37 - 2021-09-12 08:45:00
4

Worked for me a min ago.

you seem to have the wrong addy

https://www.ird.govt.nz/
works

www.services.ird.govt.nz
doesn't

nice_lady - 2021-09-12 08:45:00
5

Weren't they part of the DDOS stuff this week ?
None of the above suggestions work for me.
Well the ird.govt.nz one does ,but when you try to login from that page it goes to loud_37 link which doesn't work.

smyrnia - 2021-09-12 09:04:00
6

Yes, I have the correctr url which is, as you say:
From the next page, on the right hand top. t says myIRLogin and when I click on that, it does not give me my log-in page but it says:

Server not found

"Firefox can't find the server at services.ird.govt.nz.

Check the address for typing errors such as ww.example.com instead of www.example.com
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. "

And I cannot enter my user name and normal password. It just comes up with above message. What am I doing wrong? Never happened before. Perhaps I can try to Restart or shut down computeer and turn it on again if no one else knows. I can go into all my other stuff, such as banks, etc, just not IRD. And I got an email from IRD telling me that I have a letter waiting for me in IRD website regarding Resurgence - but I cannot get into IRD.
??
Thanks for any more help.

gonefishing16 - 2021-09-12 09:05:00
7

I also tried:
https://services.ird.govt.nz/irsso/newlogin
And that comes up with the same message, i.e. Server not found.
Mmh? Got me stumped.

gonefishing16 - 2021-09-12 09:11:00
8

what happens if you try another browser?

loud_37 - 2021-09-12 09:16:00
9
loud_37 wrote:

what happens if you try another browser?

Sorry but I am not sure how to do that? Could you please give me an example? Sorry I don't know. I should know and hopefully I will learn that now.
Many thanks.

gonefishing16 - 2021-09-12 09:28:00
10

you said you use firefox, open edge or chrome and try to get to the site

Edited by loud_37 at 9:33 am, Sun 12 Sep

loud_37 - 2021-09-12 09:33:00
11
smyrnia wrote:

Weren't they part of the DDOS stuff this week ?
None of the above suggestions work for me.
Well the ird.govt.nz one does ,but when you try to login from that page it goes to loud_37 link which doesn't work.

Works for me using Chrome. Just try a different browser to what ever isn't working for a start.

Your computer will have Internet Explorer, or Microsoft Edge installed, or you can install Chrome, or Opera, or any browser that takes your fancy.

Edited by nice_lady at 9:48 am, Sun 12 Sep

nice_lady - 2021-09-12 09:46:00
12

just tested using FireFox version 91.0.2 and I can log in fine.
Update to Firefox 92.0 and still logs in fine.

nice_lady - 2021-09-12 09:51:00
13

I had this when I try to log in via my home wifi. If I hotspot from my phone’s 4G signal, I can get in. Try that.

randomprecision - 2021-09-12 09:52:00
14

It's most likely a DNS issue in that case, which i was considering on the OPs situation.

Quite easy to fix.

Edited by nice_lady at 9:59 am, Sun 12 Sep

nice_lady - 2021-09-12 09:59:00
15

Sometimes the IRD blocks certain IP addresses for some reason. Happened to me on Flip a while ago. It can be an IRD/Internet provider issue.

tygertung - 2021-09-12 12:36:00
16

I've got a MacBook. Is all up to date. Just tried Safari, Chrome and Microsoft Edge and can't get into IRD login on any of them. Thank goodness my GST isn't due til next month.

juju40 - 2021-09-12 12:44:00
17

me also. fixfox,chrome,windows explorer not accepting ird site

radar51 - 2021-09-12 13:05:00
18

Just tried with Chrome. No issues. I log into the IRD all the time for work and use Chrome there as well. I have been working from and no issues at all.

joanie04 - 2021-09-12 14:50:00
19

As I said earlier it'll be a DNS issue more than likely.

If those affected changed their DNS servers to
8.8.8.8
8.8.4.4

You'd probably find it suddenly worked.

nice_lady - 2021-09-12 14:57:00
20
nice_lady wrote:

If those affected changed their DNS servers to 8.8.8.8 8.8.4.4

You'd probably find it suddenly worked.

Yes, that fixed it for me - Firefox

gyrogearloose - 2021-09-12 15:06:00
21

The people that couldn't access the site what ISP do you use??

loud_37 - 2021-09-12 15:54:00
22
gyrogearloose wrote:

Yes, that fixed it for me - Firefox

8.8.8.8 Primary
8.8.4.4 Secondary

Yep good.

nice_lady - 2021-09-12 15:59:00
23
loud_37 wrote:

The people that couldn't access the site what ISP do you use??

Possibly affects the result.

nice_lady - 2021-09-12 15:59:00
24

Thanks nice_lady. Changed DNS server to 8.8.8.8 and it works now.
And loud_37 I'm using spark.

juju40 - 2021-09-12 16:04:00
25
juju40 wrote:

Thanks nice_lady. Changed DNS server to 8.8.8.8 and it works now.
And loud_37 I'm using spark.

Cool

nice_lady - 2021-09-12 16:35:00
26

Hi I cant get in either using spark and chrome. How do I change DNS server please?

globalwanderer - 2021-09-13 10:22:00
27

I phoned IRD and they know of the problem and are looking into it. As Im trying to apply for the Covid Resurgence payment I thought I would apply for the business number I need to complate my application once their computer issues are resolved. Interestingly, there is a note on the NZBN site saying they have issues and its not working at present. I guess thats one way of reducing applications!

globalwanderer - 2021-09-13 11:33:00
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