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How do i update my browser?

#Post
1

Says my Browser needs updating how do i do that not even sure what a browser is i have Windows 8.1 and Google chrome help please!!

seat1 - 2021-08-19 14:57:00
2

Open up chrome, on the top right hand side there are 3 dots in a line, click on them and go to Help down near the bottom of the panel that opens up. It will either check for updates automatically or there should be an option there for you to check manually.

skull - 2021-08-19 15:10:00
3

Thank you have done that but still says i need to update my browser when trying to pay 2 degrees top up???

seat1 - 2021-08-19 15:22:00
4

What browser are you using to access the top up page?

nice_lady - 2021-08-19 15:58:00
5
skull wrote:

Open up chrome, on the top right hand side there are 3 dots in a line, click on them and go to Help down near the bottom of the panel that opens up. It will either check for updates automatically or there should be an option there for you to check manually.

You've missed a step. It's:
3 dots;
help;
about google chrome

wembley1 - 2021-08-19 16:06:00
6
nice_lady wrote:

What browser are you using to access the top up page?[/quote
Google chrome i think can you have more then one? was able to top up last few months !!

seat1 - 2021-08-19 16:13:00
7

You can use any of all of multiple browsers.

Try going to the top up page using Edge

nice_lady - 2021-08-19 16:23:00
8
seat1 wrote:

Says my Browser needs updating how do i do that not even sure what a browser is i have Windows 8.1 and Google chrome help please!!


Chrome is an example of a browser. It's the program you use to access the net...Chrome, Firefox, Edge etc....

lythande1 - 2021-08-20 08:21:00
9

This message was deleted.

roysmrs - 2021-08-20 10:30:00
10
nice_lady wrote:

You can use any of all of multiple browsers.

Try going to the top up page using Edge


Added Edge still not working!!!

seat1 - 2021-08-20 16:48:00
11
roysmrs wrote:

3 dots ? lol its called the hamburger bar hehe

That's three lines stacked on top of each other. Like a hamburger.

three dots in a horizontal row is the meatball menu, three arranged vertically is the kebab menu.

https://i.stack.imgur.com/YIcbV.png

Edited by ronaldo8 at 5:31 pm, Fri 20 Aug

ronaldo8 - 2021-08-20 17:31:00
12
seat1 wrote:


Added Edge still not working!!!

Not making sense

Did you use Edge to go to that site?

You're trying to top up the phone using your computer right?

And what is the EXACT error message ?

Edited by nice_lady at 5:39 pm, Fri 20 Aug

nice_lady - 2021-08-20 17:33:00
13
nice_lady wrote:

Not making sense

Did you use Edge to go to that site?

You're trying to top up the phone using your computer right?

And what is the EXACT error message ?


Downloaded Microsoft Edge just went to check the message and it's now working so thank you for your help.

seat1 - 2021-08-20 18:29:00
14

Phew.

nice_lady - 2021-08-20 18:48:00
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