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Word.doc

#Post
1

I’ve been sent a catalogue to my iPad using word.doc but can’t open it.Can anyone please help?Cheers

2xpetes - 2021-07-25 11:37:00
2

If you get any error messages it might help if you tell us.

Go-to apple app store and download a compatible doc reader app

Edited by nice_lady at 11:43 am, Sun 25 Jul

nice_lady - 2021-07-25 11:43:00
3

How do you know its a catalogue if you can't open it?

gyrogearloose - 2021-07-25 12:58:00
4

I requested it

2xpetes - 2021-07-25 13:21:00
5

Did you get any error messages when trying to open the doc?

nice_lady - 2021-07-25 13:29:00
6

No

2xpetes - 2021-07-25 14:17:00
7

No

2xpetes - 2021-07-25 14:20:00
8

So what EXACTLY happened?

nice_lady - 2021-07-25 14:34:00
9

Are you sure it is a Word document?

How did you receive it? Did it come in an email or did download it from Safari or whatever browser you are using?

As others have asked, what exactly happens when you try to open the file?

wembley1 - 2021-07-25 14:43:00
10

E Mail Is there an app to download?

2xpetes - 2021-07-25 14:47:00
11

????

nice_lady - 2021-07-25 15:06:00
12

Download & instal this Microsoft patch. It runs on all windows versions, including 10.
https://download.cnet.com/Microsoft-Office-Compatibility-Pac
k-for-Word-Excel-and-PowerPoint-File-Formats/3000-18483_4-10
648733.html

hulloitsme - 2021-07-25 15:41:00
13
hulloitsme wrote:

Download & instal this Microsoft patch. It runs on all windows versions, including 10...

Will they be running Windows on their iPad?

gyrogearloose - 2021-07-25 15:52:00
14

Well that'll be a first ????

nice_lady - 2021-07-25 15:56:00
15
2xpetes wrote:

E Mail Is there an app to download?

You only answered one of three questions.

Are you sure it is a Word document?

As others have asked, what exactly happens when you try to open the file?

We are trying to help you but we can't read your mind.

wembley1 - 2021-07-25 16:39:00
16
2xpetes wrote:

E Mail Is there an app to download?

Yes, the Word App.... the icon looks like this....
https://www.dallasnews.com/business/technology/2020/07/30/wo
rd-for-ipad-is-free-for-some-users/

(Microsoft Word, in the app store)
Download it and see if that helps

Edited by lyl_guy at 9:14 pm, Sun 25 Jul

lyl_guy - 2021-07-25 21:13:00
17

Might be a docx rather than doc.
Or perhaps it's pdf. You need to tell us what the extension of the file is.

lythande1 - 2021-07-26 08:41:00
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