https://www.newshub.co.nz/home/politics/2021/07/kiwi-woman-i
ssues-desperate-plea-to-govt-over-terminally-ill-father-s-un
healthy-and-dangerous-k-inga-ora-house.html?fbclid=IwAR14_Uv
I8NZor2iX7eAxDieHBVDywvuPPQb9skOjhuMdP2vx6WCVnBCjm3M

curlcrown - 2021-07-10 08:36:00

Goes both ways & thats where the problems start.
That article is just another example of how shite tenants create shite landlords & vise versa.
When you supply a good service & it gets abused, you then eventually end up supplying a shite service.

Of course theres always going to be rip off's in any industry but the majority want to supply a good service

mrfxit - 2021-07-10 09:34:00

If only there were fair and balanced laws for what is a very simple industry. But no...

pcle - 2021-07-10 10:01:00

pcle wrote:

If only there were fair and balanced laws for what is a very simple industry. But no...

It's very much a case of do as I say, not do as I do.

curlcrown - 2021-07-10 11:39:00

This message was deleted.

hooserat - 2021-07-10 18:46:00

Too right. Kāinga Ora are determined to continue on the way they have for years. Why isn't this shifted into private ownership? At least the issues would be dealt with and not plastered over with a rebrand.

"I'm not stressed over a heat pump like the news story would have people believe. I'm stressed over the need to constantly chase up leaking toilets, I'm stressed over having to make numerous calls about a faulty hot water cylinder and I'm stressed because of the lack of communication and follow ups, ignored requests for information, and the lack of accountability shown by Kāinga Ora. For someone who doesn't live in a Kāinga Ora home, it's ridiculous and disheartening to me that Kāinga Ora has taken such a toll on my mental health"

sweetgurl108 - 2021-07-10 20:48:00

sweetgurl108 wrote:

Too right. Kāinga Ora are determined to continue on the way they have for years. Why isn't this shifted into private ownership? At least the issues would be dealt with and not plastered over with a rebrand.

"I'm not stressed over a heat pump like the news story would have people believe. I'm stressed over the need to constantly chase up leaking toilets, I'm stressed over having to make numerous calls about a faulty hot water cylinder and I'm stressed because of the lack of communication and follow ups, ignored requests for information, and the lack of accountability shown by Kāinga Ora. For someone who doesn't live in a Kāinga Ora home, it's ridiculous and disheartening to me that Kāinga Ora has taken such a toll on my mental health"

Good point you've bough up there about the rebranding, they've done it to many Government departments rather than actually solve problems. I can't help but wonder how much time and effort was put into name changes while real problems got ignored.

curlcrown - 2021-07-11 17:31:00

"And as I sit in my parents Kāinga Ora home where damages my parents have paid for to be fixed by Kāinga Ora remain unfinished and unpainted, stare me in the face as I write this, it's dawned on me how little compassion the government has shown towards Kāinga Ora tenants like my father. '

I found this an odd sentence. Seems to be complaining about the time taken by the landlord to completely fix damage that the tenant has caused. The tenant has paid apparently but wouldn't it have been easier not to have damaged the property in the first place?

Any LL, whether state or private, that is wanting to do the best by their tenants is bound to be a bit disheartened if that same tenant has caused damage to the LL property.

shanreagh - 2021-07-11 20:01:00

shanreagh wrote:

"And as I sit in my parents Kāinga Ora home where damages my parents have paid for to be fixed by Kāinga Ora remain unfinished and unpainted, stare me in the face as I write this, it's dawned on me how little compassion the government has shown towards Kāinga Ora tenants like my father. '

I found this an odd sentence. Seems to be complaining about the time taken by the landlord to completely fix damage that the tenant has caused. The tenant has paid apparently but wouldn't it have been easier not to have damaged the property in the first place?

Any LL, whether state or private, that is wanting to do the best by their tenants is bound to be a bit disheartened if that same tenant has caused damage to the LL property.

The damage has been paid for by the tenant, but the repair is very poor. Do you think it is fair someone should be charged for a job that is well below acceptable standard?

curlcrown - 2021-07-11 20:28:00

The repairs are stated as being 'unfinished and and unpainted', nothing about the repair being poor. May be fixed, plastered, skimmed and now waiting to be painted. This could be held up because of waiting for a suitable time, availability of contractors, weather.

I think the bigger question is about why a tenant who has damaged the dwelling they are renting is seeking 'compassion' from the powers that be. Causing damage diverts time etc away from upgrading/modernisation etc of other units.

Noted they have paid for the damage they have caused. But that is not really the point. It should never have happened.

shanreagh - 2021-07-11 21:12:00

shanreagh wrote:

The repairs are stated as being 'unfinished and and unpainted', nothing about the repair being poor. May be fixed, plastered, skimmed and now waiting to be painted. This could be held up because of waiting for a suitable time, availability of contractors, weather.

I think the bigger question is about why a tenant who has damaged the dwelling they are renting is seeking 'compassion' from the powers that be. Causing damage diverts time etc away from upgrading/modernisation etc of other units.

Noted they have paid for the damage they have caused. But that is not really the point. It should never have happened.

It very much is the point. It should not have happened, you are correct, that is why the tenant has paid for it, so I ask you, is it fair to charge someone for a job that has not been done?

curlcrown - 2021-07-11 21:19:00

curlcrown wrote:

It very much is the point. It should not have happened, you are correct, that is why the tenant has paid for it, so I ask you, is it fair to charge someone for a job that has not been done?

Higher priorities elsewhere most likely. At any time there are hundreds of homes under repair, along with thousands of households in emergency housing and tens of thousands on the waiting list. We the taxpayers would expect KO to prioritise. Unless of course there is a huge queue of tradies just sitting around waiting for the call.

artemis - 2021-07-12 06:27:00

artemis wrote:

Higher priorities elsewhere most likely. At any time there are hundreds of homes under repair, along with thousands of households in emergency housing and tens of thousands on the waiting list. We the taxpayers would expect KO to prioritise. Unless of course there is a huge queue of tradies just sitting around waiting for the call.

If you, the tax payers. knew the half of it you up in arms about how KO is spending money.

curlcrown - 2021-07-12 09:08:00

artemis wrote:

Higher priorities elsewhere most likely. At any time there are hundreds of homes under repair, along with thousands of households in emergency housing and tens of thousands on the waiting list. We the taxpayers would expect KO to prioritise. Unless of course there is a huge queue of tradies just sitting around waiting for the call.

I agree with this.

I would have thought that self inflicted or tenant inflicted damage would not have the same priority for fixing as gradual wear and tear or true accidental damage in a rental where the tenants have looked after.

I am sure that KO operates in a business like way with policies and procedures to guide it and may have a timetable they work to so possibly all damage is treated equally ie fixed when the $$$$ have been received and on a roster for repair damage.

The call is for compassion. I am not sure how much is relevant to a business as businesses per se are not capable of feelings.

As long as the process is being followed so damage is fixed I would have no problem with the length of time being taken for the finishing work.

shanreagh - 2021-07-12 10:12:00

shanreagh wrote:

I agree with this.

I would have thought that self inflicted or tenant inflicted damage would not have the same priority for fixing as gradual wear and tear or true accidental damage in a rental where the tenants have looked after.

I am sure that KO operates in a business like way with policies and procedures to guide it and may have a timetable they work to so possibly all damage is treated equally ie fixed when the $$$$ have been received and on a roster for repair damage.

The call is for compassion. I am not sure how much is relevant to a business as businesses per se are not capable of feelings.

As long as the process is being followed so damage is fixed I would have no problem with the length of time being taken for the finishing work.

I'll ask you again, Do you think it fair to charge someone for a job that has not been completed?
What makes you sure that KO is run inn a business like way?

curlcrown - 2021-07-12 10:22:00

curlcrown wrote:

I'll ask you again, Do you think it fair to charge someone for a job that has not been completed?
What makes you sure that KO is run inn a business like way?

Yes. In the circumstances that the damage was caused by the tenant I don't have a problem that the LL seeks recompense for the damage at the earliest opportunity. This is separate action from the work undertaken by the LL to fix such damage. This action seems pretty business-like to me.

shanreagh - 2021-07-12 13:55:00

shanreagh wrote:

Yes. In the circumstances that the damage was caused by the tenant I don't have a problem that the LL seeks recompense for the damage at the earliest opportunity. This is separate action from the work undertaken by the LL to fix such damage. This action seems pretty business-like to me.

Thankfully the magistrate would not agree.

curlcrown - 2021-07-12 15:28:00

curlcrown wrote:

....
What makes you sure that KO is run inn a business like way?

Hard to know but KO must be under huge pressure these days. Apart from the massive increase in the social housing waiting list, there is a huge build and buy programme and the overarching instruction from the government not to evict tenants, though a few are sent off to emergency housing for a year or so if particularly awful. So add extra and very unpleasant tenant management to the increased workload.

I doubt whether staff numbers have more than tripled under this government to keep up and pretty sure they are doing their best to keep heads above water. And good luck finding enough tradies.

artemis - 2021-07-12 15:33:00

artemis wrote:

Hard to know but KO must be under huge pressure these days. Apart from the massive increase in the social housing waiting list, there is a huge build and buy programme and the overarching instruction from the government not to evict tenants, though a few are sent off to emergency housing for a year or so if particularly awful. So add extra and very unpleasant tenant management to the increased workload.

I doubt whether staff numbers have more than tripled under this government to keep up and pretty sure they are doing their best to keep heads above water. And good luck finding enough tradies.

I can assure you there is no staff shortage at KO, in fact there are too many of them, many of whom ore being paid way too much for what they do.

curlcrown - 2021-07-12 16:05:00

It is not clear from the news item if the damage the tenants paid to have fixed was caused by them or they just offered to pay for it to get it done and to save on any arguments about who should pay for it..
If as a landlord repairs are made to the property, to who's satisfaction do they have to be done too ?? The landlord or the tenant?

onl_148 - 2021-07-13 16:29:00

onl_148 wrote:

It is not clear from the news item if the damage the tenants paid to have fixed was caused by them or they just offered to pay for it to get it done and to save on any arguments about who should pay for it..
If as a landlord repairs are made to the property, to who's satisfaction do they have to be done too ?? The landlord or the tenant?

The Landlord I would have thought as the LL has the asset and wants it to be returned to a state where they are able to rent it again. Tenant may have caused the damage and paid for it but would not have any other say. A couple of times we have followed up a tenant's suggestions on a colour scheme and on the type/placement of a heat pump (he had knowledge about them that made sense)

Tenant/LL/Tradie would consult/agree on appropriate access to undertake the repairs. In doing this I would expect the tradie to work carefully around a sick tenant or where there was a new born so that there was as little disruption as possible.

Edited by shanreagh at 7:19 pm, Tue 13 Jul

shanreagh - 2021-07-13 19:13:00

I’m curious here. Tenant did damage. Tenant paid LL for repairs to rectify damage. Why didn’t the tenants not organise their own tradies ?

kazbanz - 2021-07-16 21:58:00

I work for a property manager and if the tnt damages the property, then we will give them a ballpark figure to fix, if they can find it cheaper, then they can go ahead. Most don't bother, as they can't be bothered. I'll go in and do the quickest, cheapest job I can do as some of these people don't have a lot of money to spare.I see both sides and try and help those that are honest and try and keep their rentals in a good condition.

blueviking - 2021-07-19 20:58:00

kazbanz wrote:

I’m curious here. Tenant did damage. Tenant paid LL for repairs to rectify damage. Why didn’t the tenants not organise their own tradies ?

If it was my house I wouldn't want tenants getting tradies in as if they get their mate to do a cheapy job and they stuff it up then I'm left with a dodgy repair.

annie17111 - 2021-07-19 21:05:00

curlcrown wrote:

I can assure you there is no staff shortage at KO, in fact there are too many of them, many of whom ore being paid way too much for what they do.

And thats different HOW?
it's always been that way with a lot of GOVT departments & more so with anything to do with children welfare

mrfxit - 2021-07-20 08:02:00

mrfxit wrote:

And thats different HOW?
it's always been that way with a lot of GOVT departments & more so with anything to do with children welfare

Just because it has always been that way does not mean that it is acceptable. They will be brought to account sooner or later, they are trying to dodge and deflect. Ministers do not know what's going on or they don't care. There is to much talk and not enough doing. There is plenty of evidence of their incompetence.

curlcrown - 2021-07-20 17:34:00