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Scams

#Post
1

I am getting several scam emails a day. Any way I can stop them?

cary14 - 2021-05-16 12:51:00
2

This message was deleted.

kittycatkin - 2021-05-16 12:55:00
3

Do NOT try to 'unsubscribe' from them. If you do that you have just notified them that you are indeed a 'Live' email address and this will guarantee you get MORE.

nice_lady - 2021-05-16 12:58:00
4

You'll never be able to completely stop scam or spam mail. Just block and delete.

nice_lady - 2021-05-16 12:59:00
5

Emails do not open click and move to spam if you know its scam or spam. I get hardly any practising this

intrade - 2021-05-16 13:11:00
6

I have just received two emails purportedly from Meridian with the heading "Thanks for choosing LevelPay"
I have not requested LevelPay.
Would this be a scam?

trade4us2 - 2021-05-17 14:01:00
7

Do the emails have you actual name in them instead of something like 'Dear customer' and do they quote your account number?

This is basic stuff. If you get any email from some utility provider that should be the absolute MINIMUM .

nice_lady - 2021-05-17 14:25:00
8

http://www.meridianenergy.co.nz
Freephone 0800 496 496
Opening hours 8:00am to 6:00pm, Monday to Friday.
hello@meridian.co.nz

nice_lady - 2021-05-17 14:27:00
9

And a scam will normally want you to log in or similar to get your account passwords, or credit card details, or similar, so they can steal your identity or your money etc.

nice_lady - 2021-05-17 14:30:00
10

Meridian's phone is very busy. I suspect they have sent this to all their customers. (twice)
---------------------------
Kia ora

Your online LevelPay request has been successfully received. Nice one – you’ve made a great choice!

What’s next?
We’ll be in touch over the next few days to let you know that you’re all signed up or to grab a bit more info.

If you have any questions, we’re here to help. You can chat to us online at meridian.co.nz, email hello@meridian.co.nz or give us a bell on 0800 496 496.

Ngā mihi

The Meridian team

trade4us2 - 2021-05-17 15:31:00
11

The contact details they've provided are accurate. We are with them also but I haven't gotten one of these emails. If I did I think I'd be unimpressed if it lacked my actual name and the account number. That's very poor.

Try their online chat.

Edited by nice_lady at 3:36 pm, Mon 17 May

nice_lady - 2021-05-17 15:35:00
12
trade4us2 wrote:

...We’ll be in touch over the next few days to let you know that you’re all signed up or to grab a bit more info...

The scammer is just softening you up, as it says you'll get another email in a few days asking for your name, account & bank detalls. And because you're now expecting it you won't be as suspicious.

gyrogearloose - 2021-05-17 16:26:00
13

It would be nice if Meridian used the word Chat on their webpage somewhere.

trade4us2 - 2021-05-17 16:50:00
14

The email is from "10.23.40.143" which is unknown.
I think they sent the wrong email!

Why am I the first person to tell Meridian about this?

Edited by trade4us2 at 4:54 pm, Mon 17 May

trade4us2 - 2021-05-17 16:53:00
15
trade4us2 wrote:

...Your online LevelPay request has been successfully received...

Everyone understands LevelPay, right? Instead of your monthly bill varying each month as to how much the meter has changed or their estimate, it will be the same amount every month, with perhaps a year-end adjustment because of unders and overs.

So the scammer is thinking you'll overlook not remembering this online request they say you made, and then they'll send you a direct debit form to set up a standard monthly amount into their account. It'll be a couple of months before Merdian say "hey - you haven't paid"

gyrogearloose - 2021-05-17 17:16:00
16
trade4us2 wrote:

The email is from "10.23.40.143"

Totally irrelevant

nice_lady - 2021-05-17 17:27:00
17
nice_lady wrote:


The email is from "10.23.40.143"
Totally irrelevant

Not irrelevant.
My power bill in April says:
Received: from 10.23.40.144

trade4us2 - 2021-05-17 18:23:00
18

https://www.meridianenergy.co.nz/your-home/account-and-suppo
rt/bill/levelpay

nice_lady - 2021-05-17 18:25:00
19
gyrogearloose wrote:

Everyone understands LevelPay, right? Instead of your monthly bill varying each month as to how much the meter has changed or their estimate, it will be the same amount every month, with perhaps a year-end adjustment because of unders and overs.

So the scammer is thinking you'll overlook not remembering this online request they say you made, and then they'll send you a direct debit form to set up a standard monthly amount into their account. It'll be a couple of months before Merdian say "hey - you haven't paid"

No, Meridian has admitted that they sent the wrong email. Instead of telling me about LevelPay they told me that I was using LevelPay.
So, no scam, and I don't want to know about LevelPay.

trade4us2 - 2021-05-17 18:54:00
20
trade4us2 wrote:

No, Meridian has admitted that they sent the wrong email. Instead of telling me about LevelPay they told me that I was using LevelPay.
So, no scam, and I don't want to know about LevelPay.

Ah you got contact with them then ?

nice_lady - 2021-05-17 18:59:00
21

I received the correct email from Meridian.
Just now I received the wrong one again.
--------------------
Received: from 10.23.40.141
Kia ora
Your online LevelPay request has been successfully received. Nice one – you’ve made a great choice!

trade4us2 - 2021-05-19 17:33:00
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