Wi-Fi connection problem with laptop
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| 1 | We recently moved house. In the new property there were a few wi-fi dead-zones, so we put in a Deco Whole Home Mesh Wi-fi sytem which works well. Unfortunately my laptop still will not connect in certain places. Other older laptops and devices do connect easily, so I presume it is a wi-fi connecting problem within the laptop. It is a 2yr old HP Spectre which is brilliant otherwise. I checked the wi fi driver to see if they needed updating and the system said they were optimum. So what do I do now ? the room it will not connect in, is, sods law, the room I most want to work on it in. kim1979 - 2021-05-15 16:12:00 |
| 2 | Using logic it would be a mesh problem as the laptop can't think by itself and has no idea what room its in. Think about it. Mesh solutions are never optimal. You should run cat6 and install access points. Just solutions for people who don't want to do things properly. Edited by spyware at 4:45 pm, Sat 15 May spyware - 2021-05-15 16:31:00 |
| 3 | EDIT: And you need to define by what you mean by "won't connect". Can you ping the router?? - you're saying that the laptop goes from a state of being connected and having an assigned IP address to not being connected and dropping the address or that the throughput simply drops off?? Typically if one device has a working connection and another doesn't in the same location you'll find that they are actually connected to or trying to connect to different SSIDs/access point, i.e., the mesh or router. Are you still running wifi on your router?? Edited by spyware at 4:44 pm, Sat 15 May spyware - 2021-05-15 16:40:00 |
| 4 | First thing is, if you have an android phone grab a wifi analyser app and see what the signal strengths are in that room king1 - 2021-05-15 17:04:00 |
| 5 | Agree, I use WiFi Analyzer and it suggests a clear channel that you can set your router to use rather than whatever it defaults to. You should have better coverage setting your laptop network adapter to use the 2.4Ghz band rather than 5Ghz. gyrogearloose - 2021-05-15 17:08:00 |
| 6 | Ok, thank-you for all your suggestions, I am not familiar with most of the ideas but I will work through them with the help of google. kim1979 - 2021-05-15 19:10:00 |
| 7 | Your HP will have a pre-installed utility called "HP Support Assistant" - it's the large blue question-mark down near the clock, bottom right corner. If it has a Yellow or Red 'bang' on it, means there are updates pending. Run the program (just click it) and download all updates shown, chances are there is an update for the Wifi adapter driver which may help your issue but do all updates recommended for best results. cookee_nz - 2021-05-15 22:29:00 |
| 8 | I usually use wavemon, but that is a linux only programme. I found this programme online, netstumbler http://www.stumbler.net/ but I haven't booted into Windows to test it yet. tygertung - 2021-05-16 08:04:00 |
| 9 | I tried that netstumber, but it couldn't detect my network adaptor. Maybe don't bother with that one. tygertung - 2021-05-16 15:07:00 |
| 10 | Ok, thank-you again cookee-nz and tygertung kim1979 - 2021-05-16 15:34:00 |
