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insufficient License

#Post
1

Have been receiving emails every day for the last two weeks form different web sites which i have sent to spam have received another two today one says insufficient license id 5338 renew now.
The other says last call your protection ended yesterday to continue to use account features which include online browsing tracking protection ect renew now with a 60% discount it is from N.Symantec. should i be doing something about this or is it spam????

seat1 - 2021-05-05 09:17:00
2

Not spam, but a scam most likely.

If you are using Windows 10, the built in virus protection is sufficient, no need for any others, Linux doesn't need one if you are using that, I can't speak for MacOS though.

What operating system are you running please?

tygertung - 2021-05-05 09:47:00
3
seat1 wrote:

Have been receiving emails every day for the last two weeks form different web sites which i have sent to spam have received another two today one says insufficient license id 5338 renew now.
The other says last call your protection ended yesterday to continue to use account features which include online browsing tracking protection ect renew now with a 60% discount it is from N.Symantec. should i be doing something about this or is it spam????

Do you have any Norton/Symantec products on the computer ?
Antivirus etc ?

If not ignore it. And if you do, most Norton products now-a-days auto renew from your credit card anyway. And Norton is not a great program. If you have it uninstall it and the system will revert to Windows Defender, the inbuilt FREE antivirus program.

nice_lady - 2021-05-05 10:30:00
4
tygertung wrote:

Not spam, but a scam most likely.

If you are using Windows 10, the built in virus protection is sufficient, no need for any others, Linux doesn't need one if you are using that, I can't speak for MacOS though.
Hi i have windows 8.1 and windows defender not very computer savvy.
Asus laptop.
What operating system are you running please?
I have windows 8.1 and windows defender Asus laptop
Not very computer savvy

seat1 - 2021-05-05 10:36:00
5
nice_lady wrote:

Do you have any Norton/Symantec products on the computer ?
Antivirus etc ?

If not ignore it. And if you do, most Norton products now-a-days auto renew from your credit card anyway. And Norton is not a great program. If you have it uninstall it and the system will revert to Windows Defender, the inbuilt FREE antivirus program.


Thank you wll have a look in the programs for Norton and remove.

seat1 - 2021-05-05 10:40:00
6

Had a look no Norton program.

seat1 - 2021-05-05 11:01:00
7

Then it's a scam and you can safely ignore it.

Also in general anything that requires payment you would know if you owned that product and the email would quote you an account number and address you by your correct name.

Edited by nice_lady at 11:39 am, Wed 5 May

nice_lady - 2021-05-05 11:38:00
8

windows 10 antivirus was good, its not currently very impressive, in my opinion. 3rtd party free scanners (malwarebytes, kaspersky virus removal tool, etc) often find things on systems that windows defender thinks are fine.

bitsnpieces2020 - 2021-05-05 17:51:00
9

Malwarebytes was and is an antispyware application and of course its great for finding stuff that antivirus scanners can miss.

Best to have both ideally.

Edited by nice_lady at 6:40 pm, Wed 5 May

nice_lady - 2021-05-05 18:40:00
10

If you do a fair bit of surfing the net SuperAntispyware free edition is another good one to have installed. Run it once a month it will remove sometimes hundreds of tracking cookies and will remove malware if present. I have windows defender, malwarebytes and superAntispyware on my laptop, each do jobs that the others don't do.

muppet_slayer - 2021-05-05 21:54:00
11

I've been getting the same messages, but only to my Yahoo email account, I suspect a Group I belong to has either had emails harvested, or another (or several) members with infected PC's acting as bots. Just delete, delete, and keep deleting, they will die off eventually. I haven't had a Norton product for many many years.

cookee_nz - 2021-05-06 07:59:00
12
nice_lady wrote:

Malwarebytes was and is an antispyware application and of course its great for finding stuff that antivirus scanners can miss.

Best to have both ideally.

lol only when they behave...
https://www.makeuseof.com/windows-defender-bug-fills-windows
-10-boot-drive-with-gigabytes-of-files/

Edited by bitsnpieces2020 at 7:05 pm, Thu 6 May

bitsnpieces2020 - 2021-05-06 19:05:00
13
bitsnpieces2020 wrote:

lol only when they behave...
https://www.makeuseof.com/windows-defender-bug-fills-windows
-10-boot-drive-with-gigabytes-of-files/

They run together. Not seen that problem before. And I see heaps of PC's a week, So i'd say there was something else wrong with those PC's in the article

swivel - 2021-05-17 14:07:00
14

Is it advisable to run Windows 8.1, or should one "upgrade" to Windows 10?

tygertung - 2021-05-17 15:01:00
15

Upgrade

nice_lady - 2021-05-17 15:37:00
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