So I bought a soundbar over the weekend and connected it to our Sony Bravia tv through HDMI. We have apple tv and was streaming content to test it out. It all worked fine until we tried watching netflix and there was video but no audio. We tried changing the audio settings in netflix and the apple tv but it didn't seem to change anything. Any idea of what else could fix this?

spraggles - 2021-04-20 08:07:00

Firstly - unplug the sound bar and go back to your original setup to check if netflix is still playing sound and theres no 'glitch' for some reason.

nice_lady - 2021-04-20 08:09:00

In the Netflix audio settings did you try both the stereo and 5.1 options?

gyrogearloose - 2021-04-20 08:22:00

nice_lady wrote:

Firstly - unplug the sound bar and go back to your original setup to check if netflix is still playing sound and theres no 'glitch' for some reason.

This. If audio is ok as nice lady suggest perhaps you could try a different HDMI cable.

muppet_slayer - 2021-04-20 09:00:00

muppet_slayer wrote:

This. If audio is ok as nice lady suggest perhaps you could try a different HDMI cable.

Yeah process of elimination - our favorite method round here.

nice_lady - 2021-04-20 09:51:00

Some people think that a sound bar isn't required and that the TV's speakers are good enough,

tygertung - 2021-04-20 17:04:00

tygertung wrote:

Some people think that a sound bar isn't required and that the TV's speakers are good enough,

OUR LG 55" has kick ass sound. We don't give a damn about 'surround sound's and so satellite speakers are not required. A sound bar would be simply a waste of money.

Edited by nice_lady at 5:48 pm, Tue 20 Apr

nice_lady - 2021-04-20 17:48:00

Hi all yes Netflix is working is fine and we tried changing between 5.1 and stereo. Still no fix sadly.

spraggles - 2021-04-20 18:34:00

Also when I look up ‘audio’ when playing something on the Netflix app on Apple TV. It only has the option of tv speakers

spraggles - 2021-04-20 18:36:00

Changed the audio settings in the Apple TV settings and that fixed it. It’s just a cheap soundbar but still much better than the tv speakers. Thanks very much for the help

spraggles - 2021-04-20 18:45:00

nice_lady wrote:

OUR LG 55" has kick ass sound. We don't give a damn about 'surround sound's and so satellite speakers are not required. A sound bar would be simply a waste of money.

Yes exactly, perhaps they are satisfactory for the user.

We don't have a sound bar either, just have the sound going to an 80s hifi amp which is playing through some 70s speakers.

tygertung - 2021-04-20 20:51:00

Sadly the sound quality is average now. It’s a cheap soundbar but you wouldn’t expect background fuzziness when people talk would you?

spraggles - 2021-04-20 20:59:00

We have our 40inch smart hooked up to a Denon PMA-520AE amp driving a pair of Bowers & Wilkins DM330i's and a pair of Mordaunt Short MS55Ti's. Awesome theater sound, horror movies are especially good to watch through them. The walls and windows rattle when in use lol. Just can't go back to the crappy standard speaker set up now.

Edited by muppet_slayer at 9:13 pm, Tue 20 Apr

muppet_slayer - 2021-04-20 21:11:00

Does your TV have a coaxial audio out which you can plug into the soundbar? It might work to use analogue audio rather than digital. Sometimes you can use optical audio, but I have not tried that.

tygertung - 2021-04-21 08:41:00

tygertung wrote:

Does your TV have a coaxial audio out which you can plug into the soundbar? It might work to use analogue audio rather than digital. Sometimes you can use optical audio, but I have not tried that.

The TV has a coaxial socket which I believe would usually be used for an ariel/antenna. The back of the soundbar has a red and white socket, an hdmi socket, an optical socked and a small round one which looks like a headphone jack. I don't think the back of the tv has an optical audio socket. It also has one that looks like a headphone jack.

spraggles - 2021-04-21 11:25:00

Actually im not certain it is coaxial in the back of the tv if it differs from the normal antenna/aerial type of socket. I might be getting confused there

spraggles - 2021-04-21 11:26:00

spraggles wrote:

The TV has a coaxial socket which I believe would usually be used for an ariel/antenna. The back of the soundbar has a red and white socket, an hdmi socket, an optical socked and a small round one which looks like a headphone jack. I don't think the back of the tv has an optical audio socket. It also has one that looks like a headphone jack.

One of the best pieces of advice I have ever been given is "if all else fails, read the manual".

Red socket/ plug is right stereo channel, White is left stereo channel. (sometimes combined mono)

Edited by perfectimages at 11:52 am, Wed 21 Apr

perfectimages - 2021-04-21 11:42:00

Coaxial digital audio sockets use RCA connectors (unlike antenna connectors which are either Belling Lee (terrestrial) or F type (satellite))

spyware - 2021-04-21 12:03:00

Yes RCA sockets.

tygertung - 2021-04-21 12:23:00

tygertung wrote:

Yes exactly, perhaps they are satisfactory for the user.

We don't have a sound bar either, just have the sound going to an 80s hifi amp which is playing through some 70s speakers.

that's a very good option if you want cheap yet good sound.

nice_lady - 2021-04-21 12:36:00

spraggles wrote:

The TV has a coaxial socket which I believe would usually be used for an ariel/antenna. The back of the soundbar has a red and white socket, an hdmi socket, an optical socked and a small round one which looks like a headphone jack. I don't think the back of the tv has an optical audio socket. It also has one that looks like a headphone jack.

We use the headphone jack in the TV to feed our amp, the cable is a male 3.5mm stereo headphone jack one end and red and white male rca's the other end, the headphone jacks goes in the TV and the other end in the aux audio in on the amp

Assuming your sound bar has red/white audio in, you can do the same, run a cable from the headphone jack in the TV to audio in rca's in the sound bar. It should play all sound then.

muppet_slayer - 2021-04-21 20:20:00

I know there are various models of Sony Bravia but even my 15 year old model has audio out sockets so maybe connect directly to sound bar that way, instead of HDMI If you connect from the headphone socket it may cut the TV speakers out as some headphone sockets are switched that way

Edited by perfectimages at 9:27 pm, Wed 21 Apr

perfectimages - 2021-04-21 21:24:00

perfectimages wrote:

I know there are various models of Sony Bravia but even my 15 year old model has audio out sockets so maybe connect directly to sound bar that way, instead of HDMI If you connect from the headphone socket it may cut the TV speakers out as some headphone sockets are switched that way

Our 40" Toshiba doesn't have audio out (rca's) so I had to use the headphone jack, and yes you are right the tv speakers are turned off once you use the headphone jack, you wouldn't really want them to keep working if you are using the headphone jack. It's like my laptop speakers turn off when I plug my headphones into it, same thing. When turning the amp up via the TV remote volume you don't really want the tv speakers to be going at all.

muppet_slayer - 2021-04-21 22:19:00

Im not sure, but HDMI needs to have a secure / approved connection. Maybe Apple or Netflix are looking for some security signal your sound bar isn't giving. We connect ours through the optical connector but our stupid TCL TV won't control the volume so you need to use both remotes (3 if you want to use Sky too).

emmerson1 - 2021-04-22 23:56:00