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two questions.

#Post
1

number one.
My kindle wont open. Has, for a while, been telling me that titles on the home page can't be opened, then they do.
Now it will not open. I've recharged it, I hope, there is a green light showing briefly)
It's not all that old, but has been well used, probably due for a change.
BTW, it's just the common old non paper white etc.
Hopefully someone can give me a definitive answer.

colin433 - 2021-04-17 12:59:00
2

have you tried a hard restart? Hold the power button down for about 30 seconds and a picture of a person reading under a tree should come up and then it will reset and (hopefully) work properly again.

kateley - 2021-04-17 14:05:00
3

thank you kateley, I have held the power button down for quite some time, no results.
I'm wondering if it is totally out of battery power even though the green light shows briefly. That would stop it opening, I reckon, because it probably needs more power to open than any other function.
It's been on charge all night, no improvement.
I do have a paper white model that we bought when we were first thinking of venturing into kindles. Neither of us liked it much, so we bought two basic kindles which we've been quite happy with, although It did take a while before I could get one that would operate. I returned four before we got one that would work properly.
Now, a few years down the track, (about five years I think) they are both misbehaving somewhat. I dragged out the paper white that had been in storage, and find I am getting on ok with it now. Possibly because I also have an ipad, so may be a bit more tech savvy now than I was when we bought the pw model.
It looks like I'll be muddling along with the pw for a while yet, then maybe I'll be forced to invest in another basic model. In our 80's now, we tend to hope things will last till we breath our last. Our son, who will inherit all, is not a reader, being dyslexic, so he will not benefit from our upgrade

colin433 - 2021-04-18 10:33:00
4

Have you checked the charger IS working?

nice_lady - 2021-04-18 10:37:00
5
nice_lady wrote:

Have you checked the charger IS working?


I had a brainwave about that. I'd been using one of the new fangled magnetic type, realised it could be the charging cable, so changed it, and voila it charged, AND it opened. Hip hooray
Thanks for your help, when you get to be over 80, sometimes it takes a while for the penny to drop!!

colin433 - 2021-04-19 09:46:00
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