TM Forums
Back to search

Genesis Smart meter

#Post
1

Our power bill is through the roof. Is it possible to dump the smart meter and go with another company who reads the meter at the home?

vomo2 - 2021-04-01 08:02:00
2

Why do you think the person coming to read the meter will help you reduce power usage? Will they give you hints a d tips?

sparkychap - 2021-04-01 08:07:00
3
vomo2 wrote:

Our power bill is through the roof. Is it possible to dump the smart meter and go with another company who reads the meter at the home?

take your device you used to post, open the genesis app, point it at your meter instant read, by the way the same thing the meter reader does. Its not the meter, its the rates you are on, your line charge and your use.

gabbysnana - 2021-04-01 08:27:00
4
vomo2 wrote:

Our power bill is through the roof. Is it possible to dump the smart meter and go with another company who reads the meter at the home?

Do you think the meter is faulty?

loose.unit8 - 2021-04-01 08:38:00
5

O/P - what is the cost and how much is water heating?

amasser - 2021-04-01 10:57:00
6
gabbysnana wrote:

take your device you used to post, open the genesis app, point it at your meter instant read, by the way the same thing the meter reader does. Its not the meter, its the rates you are on, your line charge and your use.

The app is regularly 4 or more days out of date with its info for me(but can be only 1-2, like just now it has up to the 30th), so certainly not instant info provided.

gpg58 - 2021-04-01 11:19:00
7
loose.unit8 wrote:

Do you think the meter is faulty?

It is more like the new meter is accurate, the old meter was under reading..

onl_148 - 2021-04-01 13:12:00
8

This message was deleted.

andrew697 - 2021-04-01 18:05:00
9

how about post up some details on what your paying per month and what power plan you are on?

tweake - 2021-04-01 19:22:00
10
andrew697 wrote:

We too have an horrific power bill.

It is possible to have a non-smart meter (we currently do).
The meter is read every second month, and estimated inbetween.
Just curious if you are with Meridian?

You need to look at what you are using the power on . ours is normally about $105-$115 per month here in Rangiora

martin11 - 2021-04-02 08:13:00
11

This message was deleted.

andrew697 - 2021-04-02 08:33:00
12
andrew697 wrote:

There are more than three people living in house.

Did you give up counting?

sparkychap - 2021-04-02 09:03:00
13

We have 4 people and our power bill is no more than 150 for most of the year, and we are using all electric heating and hot water.

Pump shouldn't use much if it isn't constantly running.

Have a look at Consumer PowerSwitch to see who is giving the best deals.

tygertung - 2021-04-02 09:53:00
14
andrew697 wrote:

Multiple X 3 and add some more.

We pump our own water from well and have a septic tank (with a small pump).

There are more than three people living in house.


Septic tank aeration pumps are usually 250w-300w, going continuously. That adds up to a bit of power. When we put in our system (had to be 2 stage) we went for a passive second stage precisely so we didn't have to worry about an aeration pump. The pump is probably costing you $ 50 a month to run. Water pumps are usually around 750w -1.5kw, but don't work continuously of course.

Edited by apollo11 at 10:13 am, Fri 2 Apr

apollo11 - 2021-04-02 10:12:00
15
andrew697 wrote:

Multiple X 3 and add some more.

We pump our own water from well and have a septic tank (with a small pump).

There are more than three people living in house.


doesn't mean a whole lot without knowing how many kwh your using and price your paying.
it could simply be your on the wrong plan thats 3x the price.

as far as actual usage goes, big culprits are often things that run all the time (fans, lights, fridge, towel rack heater) or high usage things like hot water and stoves.

tweake - 2021-04-02 11:07:00
16

Plus property type, size, age, single storey / double storey, insulation.....all play a part on the electric usage.

sparkychap - 2021-04-02 11:26:00
17

The old mechanical meters tended to under-read the power due to friction, especially at time of low power usage.
The new electronic meters are accurate so you are probably being charged for the correct amount of power now. That is why the suppliers love them.
If you doubt the accuracy of the new meter ask for it to be tested (there is a charge, refunded if the meter is out of spec), or check around for better power deals.

masturbidder - 2021-04-02 11:54:00
18
masturbidder wrote:

The old mechanical meters tended to under-read the power due to friction, especially at time of low power usage.
The new electronic meters are accurate so you are probably being charged for the correct amount of power now. That is why the suppliers love them.
If you doubt the accuracy of the new meter ask for it to be tested (there is a charge, refunded if the meter is out of spec), or check around for better power deals.

Would make no difference changing supplier if the meter is faulty ,they donot come and change smart meters if your change supplier .
they need to look at what is using the power in their home .

Edited by martin11 at 8:53 am, Sat 3 Apr

martin11 - 2021-04-03 08:53:00
19

Just received message from Genesis about replacing our meter, can they force us to go to smart metering? Our analogue meter was fitted somewhere during 1994.

lohra - 2021-09-10 15:55:00
20
lohra wrote:

Just received message from Genesis about replacing our meter, can they force us to go to smart metering? Our analogue meter was fitted somewhere during 1994.


No they can't, had that fight with meridian.google is your friend..

tormore - 2021-09-10 16:02:00
21
lohra wrote:

Just received message from Genesis about replacing our meter, can they force us to go to smart metering? Our analogue meter was fitted somewhere during 1994.

They own it. By law they can fit whatever metering device they want to. The contract you have with them for them to supply you power probably says that explicitly.

You can try and find a retailer which still installs dumb meters and switch to them but I doubt there are any around any longer.

Your meter is well over due to be replaced by now anyway (it's out of certification and was legally supposed to be replaced by 1 April 2015) so whatever happens, your meter must be replaced.

Edited by loose.unit8 at 4:16 pm, Fri 10 Sep

loose.unit8 - 2021-09-10 16:11:00
22

This message was deleted.

andrew697 - 2021-09-10 16:18:00
23
lohra wrote:

Just received message from Genesis about replacing our meter, can they force us to go to smart metering? Our analogue meter was fitted somewhere during 1994.

The electricity retailer has a legal requirement to ensure an accurate meter is installed. Quite likely a meter as old as yours cannot now be maintained to an acceptable standard so will be replaced with a new one. The new one will be electronic because they are cheaper and need less maintenance. They are also more flexible and allow better network control, can be read over a network and have feed in capability.

The "smart meter" term is confusing, they are simply a current model.

tony9 - 2021-09-10 19:12:00
24
andrew697 wrote:

We were told our meter would be replaced by a smart meter.

We refused consent, held our ground and currently still have an ordinary (non-smart) meter.

I believe you can ......

Whoever you were discussing the issue with just gave up and will wait until you move on.

BTW, when you fill up with fuel do you only accept the old pumps that pumped into a glass container on top?

tony9 - 2021-09-10 19:15:00
25
tony9 wrote:

The electricity retailer has a legal requirement to ensure an accurate meter is installed. Quite likely a meter as old as yours cannot now be maintained to an acceptable standard so will be replaced with a new one. The new one will be electronic because they are cheaper and need less maintenance. They are also more flexible and allow better network control, can be read over a network and have feed in capability.

The "smart meter" term is confusing, they are simply a current model.


I refused to have one because they put people out of jobs and incidentally no discount was offered for them not 'having' to come read the meter..

tormore - 2021-09-10 19:22:00
26

Just got our Trustpower account today. $343.98 for our house with 6 occupants with a smart meter. Hot water and electricity were about the same.

Edited by stevo2 at 7:46 pm, Fri 10 Sep

stevo2 - 2021-09-10 19:45:00
27
tormore wrote:


No they can't, had that fight with meridian.google is your friend..

Tormore I found Meridian really good. Rung as soon as we got the letter saying smart meters were being installed in our area. Told them we did not want one. Also emailed after to confirm we did not want one and got a reply back.
They have since replaced the old meter that was there but NOT with a smart meter.

shelleigh - 2021-09-10 19:59:00
28

Daughter and I are with Power Shop. The app on our phones, has readings up to yesterday. They have the option of daily and hourly usage. Their estimate of power use and cost is really great. I find Contact a pita (our sports club are with them) the website is horrid. Powershop's website is much more user friendly. No discounts for prompt payment. But we both pay weekly and are usually in credit so no surprises.

joanie04 - 2021-09-10 20:33:00
29

O/P hasn't been back, since 1st April. Situation has resolved itself.

amasser - 2021-09-11 10:18:00
30
amasser wrote:

O/P hasn't been back, since 1st April. Situation has resolved itself.

You mean the OP has realised they were underpaying before. Or the smart meter is now controlling them via their COVID Vax Chip.

sparkychap - 2021-09-11 11:00:00
31

Just tap into the mains entry box, sparky will know what I'm talking about.

Back in my grandads day they would drill a tiny hole in the meter and thread a horse hair through it, provided enough drag on the meter wheel to slow it down for cheaper power bills.

The owner of the Granity pub used to place a coin inside the spirit nip pourers
to make extra money. Those old guys knew all the tricks, resourceful, creative.
Bring back some of that resourceful creative thinking in a positive light to get the economy cranking.

Edited by houseofdad at 11:57 am, Sat 11 Sep

houseofdad - 2021-09-11 11:56:00
32
lohra wrote:

Just received message from Genesis about replacing our meter, can they force us to go to smart metering? Our analogue meter was fitted somewhere during 1994.


No they can't force you. I worked for a gas company and we got taught about meters. Old meters run slower as they age so you will get higher bills with a new meter. "They" don't own the meter so can't force you to have a new one. Find out who is doing the changeover, possibly the company who reads your meter and put a note on your meter in case they don't get the email in time.

redden39 - 2021-09-14 20:54:00
33

I was told I had to have a new meter as nobody is coming to read the old one anymore.I did see the Wells man drive up once ,read the meter then drive away.He said some power company's cant read the smart meter so they still do a manual reading every so often

androth2 - 2021-09-14 22:28:00
34
lohra wrote:

Just received message from Genesis about replacing our meter, can they force us to go to smart metering? Our analogue meter was fitted somewhere during 1994.


Yes they can change them as they own the meters.
I read the meter every second month & that way you get correct reading as pwer company does estimate on those months.

ferrit47 - 2021-09-16 11:47:00
35

We had large power and water bills until the girl moved to a big house by herself. The power bill for her first months power, just herself, no restrictions, was $350. Our bill is much more reasonable now.

gyrogearloose - 2021-09-16 12:14:00
36
tormore wrote:


I refused to have one because they put people out of jobs and incidentally no discount was offered for them not 'having' to come read the meter..

I would expect an extra charge on your bill for the manual meter reader at some point for that choice. Or more and more estimates and more and more inaccurate power bills.

A bit of a silly objection. Did you not think about all the new jobs this sort of technology brings? E.g. my one when I worked for arc innovations (a metering company which is part of Vector now I believe) was to help look after the networks which bring the reads from the meters to the back office.

Plus you're missing out on all the customer benefits of having a smart meter

Edited by loose.unit8 at 1:02 pm, Thu 16 Sep

loose.unit8 - 2021-09-16 13:01:00
37
loose.unit8 wrote:


Plus you're missing out on all the customer benefits of having a smart meter

Please enlighten me as to the benefits you say a smart meter brings. To date since mine was switched without any knowledge until after installation, I have had a triple hike in my power bill. When enquiring with Genesis, no satisfactory outcome. Firstly they said It's your hot water, "I don't use electricity for that", Oh well it's your heating, "I don't have any electric heating", not often home, rarely cook meals as I'm not often home, my meter is in neighbour's garage only accessible to me if they allow me access. Don't use a dryer, rarely watch TV. My friend with 3 kids, cooks daily meals & during winter uses heat pump & their power bill is $40 month more than mine. Still haven't figured it out, Genesis no help at all

Edited by maitoypoodles at 11:51 pm, Mon 20 Sep

maitoypoodles - 2021-09-20 23:50:00
38
loose.unit8 wrote:

I would expect an extra charge on your bill for the manual meter reader at some point for that choice. Or more and more estimates and more and more inaccurate power bills.

A bit of a silly objection. Did you not think about all the new jobs this sort of technology brings? E.g. my one when I worked for arc innovations (a metering company which is part of Vector now I believe) was to help look after the networks which bring the reads from the meters to the back office.

Plus you're missing out on all the customer benefits of having a smart meter


You miss the point, current prices are predicated on monthly manual reads...
PS there are no benefits...

tormore - 2021-09-21 07:12:00
39
tormore wrote:


You miss the point, current prices are predicated on monthly manual reads...
PS there are no benefits...

Apart from power shouts which aren't available on analogue meters/

sparkychap - 2021-09-21 07:21:00
40

One very clear benefit is when people like the OP or maitoypoodles complain amount not being able to figure out usage, a smart meter can give the answer.

If you have a manual meter, you might get one reading every two months so which can be quite misleading as it smooths out peaks. Admittedly you can learn to read these yourself anyway but few people do.

With a Smartmeter you can get reads every half hour. So if you think it is some how wrong (it won't be) you can use an app and watch usage day by day or hour by hour to figure out if there is something that is using a lot of energy.

gblack - 2021-09-21 07:41:00
41
maitoypoodles wrote:

Please enlighten me as to the benefits you say a smart meter brings. To date since mine was switched without any knowledge until after installation, I have had a triple hike in my power bill. When enquiring with Genesis, no satisfactory outcome. Firstly they said It's your hot water, "I don't use electricity for that", Oh well it's your heating, "I don't have any electric heating", not often home, rarely cook meals as I'm not often home, my meter is in neighbour's garage only accessible to me if they allow me access. Don't use a dryer, rarely watch TV. My friend with 3 kids, cooks daily meals & during winter uses heat pump & their power bill is $40 month more than mine. Still haven't figured it out, Genesis no help at all

Have you ried downloading the app for your power company, and I would then make sure that NO power is used by you for say 2 hours and then check the app to see consumption during that time period.

Sounds really iffy, that your power meter is not on your property.

kenw1 - 2021-09-21 07:41:00
42
tormore wrote:


I refused to have one because they put people out of jobs and incidentally no discount was offered for them not 'having' to come read the meter..


How silly.
I had a smart meter but with Energy Online, they came and read it anyway, as the COMPANY didn't remote read....after changing to another company, they don't send someone, but it hardly puts people out of work.

Shall we ditch all networked devices? They put people out of work, perhaps get rid of factories too.....you know where the term luddite came from? Google it...

lythande1 - 2021-09-21 07:51:00
43
lythande1 wrote:


How silly.
I had a smart meter but with Energy Online, they came and read it anyway, as the COMPANY didn't remote read....after changing to another company, they don't send someone, but it hardly puts people out of work.

Shall we ditch all networked devices? They put people out of work, perhaps get rid of factories too.....you know where the term luddite came from? Google it...


Don't pick on ned.....

tormore - 2021-09-21 07:57:00
44
lohra wrote:

Just received message from Genesis about replacing our meter, can they force us to go to smart metering? Our analogue meter was fitted somewhere during 1994.


It's their meter, not yours.

headcat - 2021-09-23 14:22:00
45
maitoypoodles wrote:

Please enlighten me as to the benefits you say a smart meter brings. To date since mine was switched without any knowledge until after installation, I have had a triple hike in my power bill. When enquiring with Genesis, no satisfactory outcome. Firstly they said It's your hot water, "I don't use electricity for that", Oh well it's your heating, "I don't have any electric heating", not often home, rarely cook meals as I'm not often home, my meter is in neighbour's garage only accessible to me if they allow me access. Don't use a dryer, rarely watch TV. My friend with 3 kids, cooks daily meals & during winter uses heat pump & their power bill is $40 month more than mine. Still haven't figured it out, Genesis no help at all

The simple answer to your issues is that the new meter is accurate and the old meter was faulty.

Accurate bills.

The ability for the retailer to offer you different tariffs for different parts of the day configured however they want to, down to 30 min periods (e.g. free hour of power. Night power/day power or weekend/weekday power.).

Knowledge is power.
Seeing in your data that you use lots of power between 3-4pm when it's peak rates and figuring out what that is, gives you the ability to choose to shift it into off-peak and reduce your own power bill. E.g. I only run my dishwasher/washing machine and drier at night. There are some who run their water heating on a timer at night etc.

Import/export smart meters enable things like home power generation (e.g. customer solar installations) to be easily metered and correctly billed.

loose.unit8 - 2021-09-23 15:46:00
46
tormore wrote:


You miss the point, current prices are predicated on monthly manual reads...
PS there are no benefits...

Prices 15 years ago maybe. There are very few dumb meters these days and even fewer meter readers.

Just because you're ignorant to the benefits doesn't mean there aren't any (see my post on some of the benefits to the electricity customer).

Edited by loose.unit8 at 3:49 pm, Thu 23 Sep

loose.unit8 - 2021-09-23 15:48:00
47

wife and I are with genesis bill is $87--$90 a month with smart meter..
just hot water tank and lights, small fridge freezer, small chest freezer.
No Heating in winter.

lefty1234 - 2021-09-23 20:01:00
48
lefty1234 wrote:

wife and I are with genesis bill is $87--$90 a month with smart meter..
just hot water tank and lights, small fridge freezer, small chest freezer.
No Heating in winter.

It depends what part of the country you are in as to what rates you actually pay. My daughter uses twice the power I do and only pays $40 per month more. My last bill was about $140. But I have been working from home so the heat pump was on a bit more. I have gas hot water. Daughter is the same. Just me and the doggio here. There are three sometimes four where she is. Far North for me and Waikato for her. And my rates are higher than hers.

Edited by joanie04 at 8:40 pm, Thu 23 Sep

joanie04 - 2021-09-23 20:40:00
49
joanie04 wrote:

It depends what part of the country you are in as to what rates you actually pay. My daughter uses twice the power I do and only pays $40 per month more. My last bill was about $140. But I have been working from home so the heat pump was on a bit more. I have gas hot water. Daughter is the same. Just me and the doggio here. There are three sometimes four where she is. Far North for me and Waikato for her. And my rates are higher than hers.

we live in Whangarei we are on low user account.

Edited by lefty1234 at 9:23 pm, Thu 23 Sep

lefty1234 - 2021-09-23 21:22:00
50

Power has become expensive as has all energy over the last three years. Being green is expensive and it turns out the majority are happy to pay for more coal to be burned in the dream of being green.

3tomany - 2021-09-23 21:41:00
Free Web Hosting