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Need a new computor

#Post
1

Any advice appreciated..My HP Pavilion has had it. Extremely slow. I need to get/purchase a new one. Use it every day.Transfer photoes from camera onto it.Dont play games on it .All banking done on it. Access Pintrest. Watch Spark sport on it. Dont know whether to get same one again or get something else. I am not very computor savvy. Any sugestions would be appreciated.Thanks.

linkev - 2020-12-26 18:44:00
2

Would you be so kind as to detail the exact current model you have ? There are many reasons it could be 'extremely slow' as you put it. What you suggest your usage is not what I would call demanding on a computer.

And what 's your budget. We could suggest all sorts but it's a stab in the dark without some suggestion of budget.

nice_lady - 2020-12-26 19:42:00
3

HP Pavilion 15 Notebook. Budget would be say max $1500..preferably lower than that.

linkev - 2020-12-26 19:53:00
4
linkev wrote:

HP Pavilion 15 Notebook. Budget would be say max $1500..preferably lower than that.

there are many many models of HP Pavilion 15 Notebook.

Look under it there be a sticker thing with the actual exact model on it......

nice_lady - 2020-12-26 19:56:00
5

Yes an SSD could speed up your old system considerably, and more ram perhaps. Clean install as well. You may not need a new computer.

muppet_slayer - 2020-12-26 19:56:00
6

Yeah more detail available from the model info. Also then we can look at why it might be slow. It's quite possible that it would simply need a little tweaking and that'll solve the problem with no cost even. Or it might be better to buy a new one. Give us more info.

nice_lady - 2020-12-26 20:00:00
7

[quote=nice_lady
there are many many models of HP Pavilion 15 Notebook.

Look under it there be a sticker thing with the actual exact model on it......[/quote] AMDO A4

linkev - 2020-12-26 20:01:00
8
linkev wrote:

[quote=nice_lady-

there are many many models of HP Pavilion 15 Notebook.

Look under it there be a sticker thing with the actual exact model on it......

AMDO A4[/quote]

eh ?

nice_lady - 2020-12-26 20:02:00
9

Seriously I have an HP Pavilion here right now and it's got a lot more info than that on the sticker.

nice_lady - 2020-12-26 20:02:00
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muppet_slayer wrote:

Yes an SSD could speed up your old system considerably, and more ram perhaps. Clean install as well. You may not need a new computer.

Sounds better than forking out unessessariy

linkev - 2020-12-26 20:04:00
11

For example that's my 'sticker' or if you like 'information panel' on the back of the computer I"m using right now:

https://trademe.tmcdn.co.nz/photoserver/full/1459045484.jpg

nice_lady - 2020-12-26 20:07:00
12
nice_lady wrote:

Seriously I have an HP Pavilion here right now and it's got a lot more info than that on the sticker.

I have the serial number and Product number if that would help.

linkev - 2020-12-26 20:07:00
13

Tell you what. I"ll come back later and take a look. Maybe someone else might have an idea or two.

Ps: the serial number isn't too relevant but MODEL as shown on the pic I put up is the useful bit.

Edited by nice_lady at 8:12 pm, Sat 26 Dec

nice_lady - 2020-12-26 20:10:00
14

Serial no:5CD3259667
Product No:E6F06PA#ABG
Windows 10 Home 64 bit version 19041.685

linkev - 2020-12-26 20:15:00
15

What about the MODEL ?

nice_lady - 2020-12-26 20:21:00
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nice_lady wrote:

What about the MODEL ?

I do not have a sticker on computor..I am quoting what it says on HP Support Assistant Specs

linkev - 2020-12-26 20:26:00
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linkev wrote:

I do not have a sticker on computor..I am quoting what it says on HP Support Assistant Specs

ALL electronic and electrical devices have a sticker or info plate or panel on them detailing what the make/model and some of the specs are.

nice_lady - 2020-12-26 20:28:00
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It keeps warning me about high usage.

linkev - 2020-12-26 20:48:00
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linkev wrote:

I do not have a sticker on computor..I am quoting what it says on HP Support Assistant Specs

The numbers are basically the serial number of the warranty. Which expired in 2015. It doesn't say what model HP it's attached too.

"High Usage". of what.

Disk space?
RAM?
CPU?

Now as it's a 2014 model, it might be time for an upgrade, but professional interest would still like to work out exactly what's wrong. It may simply be slow because it's running out of disk space or it's short on RAM. Those things can generally be fixed for MUCH less than a new laptop.

Or it may just be old and hopelessly under powered.. I don't know.

ianab - 2020-12-26 21:16:00
20

Click on the windows icon bottom left, click on the cog for settings, then system and then scroll down to to the bottom to 'About'. Let us know the processor and Ram

duncb - 2020-12-26 21:36:00
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nice_lady wrote:

What about the MODEL ?


Model is in the SKU / Product code - ie "E6F06PA" - look up from HP tells us more...
https://support.hp.com/nz-en/product/hp-pavilion-15-e000-not
ebook-pc-series/5355006/model/5400717?sku=E6F06PA

Serial number check tells me this is a late 2013 model (the '3' after 5CD) and check on the above link confirms warranty end late 2014/early 2015 (depends on actual purchase date. So it's coming up 7 years old.
Further check on HP Part Surfer gives some hardware specs, and this model originally came with Win8, a 500Gb HDD & 4GB RAM so an upgrade to SSD and extra RAM would definitely help. Can't see the CPU spec.

Personally, at that age I'd probably opt for replacement, some ex-lease HP commercial models are very good value for money. But if money was tight, the upgrades and reinstall of Window 10 would probably buy another couple of years,

Edited by cookee_nz at 9:44 pm, Sat 26 Dec

cookee_nz - 2020-12-26 21:37:00
22

Something along these lines https://www.noelleeming.co.nz/shop/prod201551.html

You're not doing anything too heavy, so I've opted for an i5 (latest gen) processor, 8GB RAM and 512GB M.2 storage (super fast). 14" screen which is smaller than your typical 15.6, but with the smaller bezels on modern laptops, you probably won't notice. I went from a 15.6 down to a 14 just fine.

Typically, I've never been a Dell fan but I've been daily driving a Dell XPS for the last 2 years and have loved it.

lordtopcat - 2020-12-26 22:15:00
23
duncb wrote:

Click on the windows icon bottom left, click on the cog for settings, then system and then scroll down to to the bottom to 'About'. Let us know the processor and Ram

Processor: AMD A4-5000 APU with Radeon (TM) HD Graphics 1.50GHz
Installed RAM: 4.00 GB (3.46 GB usable)

linkev - 2020-12-27 07:09:00
24
ianab wrote:

The numbers are basically the serial number of the warranty. Which expired in 2015. It doesn't say what model HP it's attached too.

"High Usage". of what.

Disk space?
RAM?
CPU?

Now as it's a 2014 model, it might be time for an upgrade, but professional interest would still like to work out exactly what's wrong. It may simply be slow because it's running out of disk space or it's short on RAM. Those things can generally be fixed for MUCH less than a new laptop.

Or it may just be old and hopelessly under powered.. I don't know.

High Disc Usage by FIREFOX

linkev - 2020-12-27 07:42:00
25
linkev wrote:

Any advice appreciated..My HP Pavilion has had it. Extremely slow. .


Hardware does not slow down. It's physically impossible
Reinstalling Windows (after you back up data) will cure the bloat that has caused that. You know it's all to make you toss perfectly good stuff and buy new all the time?

lythande1 - 2020-12-27 07:47:00
26
linkev wrote:

High Disc Usage by FIREFOX


So try updating FF and or remove it and don't use it - try Chrome or Edge instead.

High disk or cpu or memory usage by any program /app will definitely slow a computer down quite dramatically.

nice_lady - 2020-12-27 08:05:00
27

That HP has 4GB of RAM and a slow 500GB drive that is getting on 6 years old so will die sooner or later.

Dropping 8 GB of RAM and a 256GB SSD into that will help in the short term as Firefox (and Chrome to a lesser extent) do eat up memory.

Given the OP has a $1500 budget, that is enough to get something much faster with i7, 16GB RAM and 512 GB SSD. That will fly in comparison to their current setup.

https://www.pbtech.co.nz/product/NBKGRDEL7471/Green-Book-Lat
itude-E7470-GreenBook-Ultrabook-GREE

(Less than $1200 Inc GST).

My daughter is currently upgrading her gaming computer at home component by component, and biggest improvement so far has been replacing an old 22" display connected via VGA to a curved 27" display with digital connection.

So OP could also look at not just the notebook but also other bits that make the computer better to use; external screen, keyboard and mouse etc.

gblack - 2020-12-27 08:26:00
28

Hi linkev. Had a friend with same problem as yours recently. Very slow response times from the computer when hovering cursor over start button for example and very slow to load links that were clicked to open.

What can happen is that over time the RAM card pins can oxidise and dramatically slow down RAM data throughput. To fix this, you need to remove the laptops cover and access the mother board, then you remove the RAM card, then reinsert it. This generally gives the RAM pins a clean. You could also give the RAM pins a clean with some meths on a very clean cloth before reinserting.

Doing this fixed that comp, which is now running like a rocket!

hulloitsme - 2020-12-27 08:30:00
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Looking up Processor: AMD A4-5000 AP it has a benchmark of 1289 which is pretty slow by todays standards. This will be a limiting factor whatever upgrade you do. The memory 4GB is also a minimum. There is no doubt that this computer can be sped up but it is going to be an uphill battle to keep it going with these specs in the long term. I would recommend not spending any money on it. A factory reset would be my first suggestion (backing up anything you want to keep first).

duncb - 2020-12-27 09:58:00
30
hulloitsme wrote:

Hi linkev. Had a friend with same problem as yours recently. Very slow response times from the computer when hovering cursor over start button for example and very slow to load links that were clicked to open.

What can happen is that over time the RAM card pins can oxidise and dramatically slow down RAM data throughput. To fix this, you need to remove the laptops cover and access the mother board, then you remove the RAM card, then reinsert it. This generally gives the RAM pins a clean. You could also give the RAM pins a clean with some meths on a very clean cloth before reinserting.

Doing this fixed that comp, which is now running like a rocket!

That's a new one on me. Are you sure it wasn't that one of the ram sticks had 'walked' out of it's slot and the computer was running on significantly reduced ram and pulling the stick and re seating it fixed the issue ? I have definitely see that happen.

I can't comprehended how oxidized pins could 'slow down' the transmission of digital data. And indeed I can't ever recall seeing oxidized pins.

nice_lady - 2020-12-27 10:29:00
31

No, I can see no data online to support this claim, and can see no way that the data transmission could be slowed. Digital either works or it doesn't. Same scam with the more expensive HDMI cables giving better picture. No difference. Either works or it doesn't.

tygertung - 2020-12-27 12:04:00
32

Yep

nice_lady - 2020-12-27 12:09:00
33
gblack wrote:

That HP has 4GB of RAM and a slow 500GB drive that is getting on 6 years old so will die sooner or later.

Dropping 8 GB of RAM and a 256GB SSD into that will help in the short term as Firefox (and Chrome to a lesser extent) do eat up memory.

Given the OP has a $1500 budget, that is enough to get something much faster with i7, 16GB RAM and 512 GB SSD. That will fly in comparison to their current setup.

https://www.pbtech.co.nz/product/NBKGRDEL7471/Green-Book-Lat
itude-E7470-GreenBook-Ultrabook-GREE

(Less than $1200 Inc GST).

My daughter is currently upgrading her gaming computer at home component by component, and biggest improvement so far has been replacing an old 22" display connected via VGA to a curved 27" display with digital connection.

So OP could also look at not just the notebook but also other bits that make the computer better to use; external screen, keyboard and mouse etc.

Sounds extra good. I might follow up your suggestion

linkev - 2020-12-27 13:20:00
34

I'm still using a netbook from 2011 with a Intel Atom N570 processor which is considerably slower than your one and has only 2 GB ram. It goes just fine for all those things you mention, although I think Pinterest is a RAM hog. I'm not running Windows, but Lubuntu Linux which is pretty fast.

Windows fans say that windows is better, but I have found it gets sort of clogged up and slows down after a while.

You won't need any virus protection software anymore as it is built into windows. If you've got some, it can badly slow the system.

Try re-installing windows, and if you want to get bigger performance increase, try Lubuntu as it is optimised for slower and older machines. If you are more of a beginner computer user you might need some help with getting it going, but once it is on there, it is very easy to use.

Windows fans will rubbish Linux, but it tends to be more efficient.

tygertung - 2020-12-27 13:35:00
35
tygertung wrote:

Windows fans will rubbish Linux, but it tends to be more efficient.

nope, we rubbish linux fanboys who seem to think the best/only way to promote linux is to rubbish windows.

TBH though you probably won't find a single tech who doesn't use linux in some form or another, including myself... for example, I always keep a live ubuntu stick on hand for those moments when an OS doesn't load and you need to check if the drive/files are ok etc

Edited by king1 at 2:27 pm, Sun 27 Dec

king1 - 2020-12-27 14:26:00
36

Uses Robotic voice "What...... Is.......Lynucks"?
Is it dangerous?

nice_lady - 2020-12-27 14:40:00
37

Maybe it would run faster with Windows 10 on it?

Windows is fine, but it has its disadvantages, same as any other operating system.

tygertung - 2020-12-27 16:45:00
38

On most laptops I pull apart, the CPU cooling fins are blocked with fuzzy stuff.
Would overheating CPU cause it to slow down?

marte - 2020-12-27 17:36:00
39

It might do if the CPU would throttle to reduce heat if it is getting hot.

tygertung - 2020-12-27 18:10:00
40
nice_lady wrote:

Yep

All signals to/from the RAM are by electrical current. If the RAM pins become dirty and give only partial contact, they can cause electrical resistance and slow the RAM function down. I have found many times on various desktops, that a slow computer response can be returned to normal by removing and reinserting the RAM sticks (to give better pin contact) when all else fails.

Usually when carrying out this procedure, I do the same with HDD/motherboard cables too.

Edited by hulloitsme at 8:55 pm, Sun 27 Dec

hulloitsme - 2020-12-27 20:42:00
41
hulloitsme wrote:

All signals to/from the RAM are by electrical current. If the RAM pins become dirty and give only partial contact, they can cause electrical resistance and slow the RAM function down. I have found many times on various desktops, that a slow computer response can be returned to normal by removing and reinserting the RAM sticks (to give better pin contact) when all else fails.

Usually when carrying out this procedure, I do the same with HDD/motherboard cables too.

I am not sure that you understand how digital signals work. It is sending an 1 or a 0 signal. It doesn't matter if there is more or less resistance. Either the signal gets through and it works, or it doesn't get through and it doesn't.

It isn't like water through a pipe.

tygertung - 2020-12-28 07:50:00
42
tygertung wrote:

I am not sure that you understand how digital signals work. It is sending an 1 or a 0 signal. It doesn't matter if there is more or less resistance. Either the signal gets through and it works, or it doesn't get through and it doesn't.

"Increasing pin/slot electrical resistance ultimately leads to memory failure"

http://advantagememory.com/Home_Page/Support_Link/FAQ/why_do
_gold_and_tin_contacts_mak.htm

"The contact resistance of a single pin of a PCB connector is quite low (typically on the order of 10 mΩ) when the board is new—as the board gets older the contact resistance is likely to rise, and the board's performance may be compromised"

https://www.analog.com/media/en/training-seminars/design-han
dbooks/Basic-Linear-Design/Chapter12.pdf

Mmmmm.... So undesirable increased pin/slot electrical resistance has no effect on computer function (ie; signal latency) huh?

hulloitsme - 2020-12-28 08:50:00
43

The first link says:

"Increasing the contact resistance will ultimately result in memory failures."

That's a fail not any kind of 'slow down'. The 2nd link - too much info I didn't bother trying to trawl through it. Do tell - how does contact resistance cause a slow down of information transfer ? It might cause gaps and some memory chips to not work at all - but to slow down ?

nice_lady - 2020-12-28 08:59:00
44

this:

" Connectors of almost any type are subject to slow oxidation of the metal surfaces, and the oxides formed are insulators. Eventually that process can create a bad connection point across one or more pins in the connector."

Also tends to suggest that oxidation stops things working - not slows them down.

nice_lady - 2020-12-28 09:03:00
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The member deleted this message.

kittycatkin - 2020-12-28 14:32:00
46

Oh it's just another virus then?

nice_lady - 2020-12-28 14:36:00
47

If a laptop is choked with dust and starting to overheat, does the cpu self- throttle?

apollo11 - 2020-12-28 16:14:00
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The member deleted this message.

nice_lady - 2020-12-28 16:24:00
49
apollo11 wrote:

If a laptop is choked with dust and starting to overheat, does the cpu self- throttle?

Yes can do. But that's easy to ascertain. Just install core temp. That'll tell you if it's running hot.
Also check task manager. If it's running high cpu or ram use then what's doing that? And whatever that is will probably be the main culprit. If it's low on those things but running hot then you have a cooling problem.

nice_lady - 2020-12-28 16:24:00
50
nice_lady wrote:

Yes can do. But that's easy to ascertain. Just install core temp. That'll tell you if it's running hot.
Also check task manager. If it's running high cpu or ram use then what's doing that? And whatever that is will probably be the main culprit. If it's low on those things but running hot then you have a cooling problem.


I had a feeling that might be the case. You can also hear the cooling system working harder than it should be too, I guess.

apollo11 - 2020-12-28 17:40:00
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