My other computer keeps disconnecting mouse, it freezes and light goes out on it,
It is not a mouse problem as been swapping them a round, and I am using on this pc no problems,
But one off here now on there is doing the same?

can anyone help please?,
To get it back have turned power of and on to restart,
It is Windows10, about 4 years old?
this PC my old one is still windows 7, and it is working fine,

Edited by flossy63 at 1:56 pm, Fri 25 Dec

flossy63 - 2020-12-25 13:54:00

If its USB, try in a different socket, may have loose or poor contacts. Cheers.

shuttleman - 2020-12-25 14:14:00

Have you tried rebooting the pc that has the glitch ?
Are the mice usb or wireless ?

smyrnia - 2020-12-25 14:19:00

Yes, I have used different usb ports, it is now saying device is not recognised, and that includes mouse from this PC,
I found the original new wireless mouse, just christened it, it works fine, problem is I use micro mice as have a wrist and hand problem gripping and had surgery,
so my little mouse just sits in palm without even having to grip it,
big mouse I have to grip it so hand will get sore in short amount of time,
I am restarting it now, since I can actually do a restart,

No mouse still not working no curser at all, red light is on though,

Edited by flossy63 at 2:38 pm, Fri 25 Dec

flossy63 - 2020-12-25 14:32:00

On your wireless mouse a red light would indicate low battery, should turn green or go out with a good battery. Doesn't help with original problem though.

shuttleman - 2020-12-25 16:07:00

shuttleman wrote:

On your wireless mouse a red light would indicate low battery, should turn green or go out with a good battery. .

Red light would go out with dead batteries Lol!,
how do you think they work?, with no lights at all??
there are no battery indicator lights at all,
You been getting a bit too Merry today? Lol!

flossy63 - 2020-12-25 21:09:00

flossy63 wrote:

Red light would go out with dead batteries Lol!,
how do you think they work?, with no lights at all??
there are no battery indicator lights at all,
You been getting a bit too Merry today? Lol!

Red light on would indicate low battery power. If it's gone out (Red light) then battery is probably buggered. Try some new ones.

namtak - 2020-12-25 23:16:00

some mouse (mice) have a reset button at the back/ under side. especially the wireless ones. If your mouse has a reset button you can change to new battery reset it and see what happens. (may not be the best advice but worth trying) otherwise can i please have your mouse details brand and type wireless or connected through usb and i can try to find a solution via google

Edited by sharoneffy at 4:49 pm, Sat 26 Dec

sharoneffy - 2020-12-26 16:47:00

another option is that your mouse may need a mouse driver update. Check that out as well.

sharoneffy - 2020-12-26 16:54:00

sharoneffy wrote:

another option is that your mouse may need a mouse driver update. Check that out as well.

Nah. Don't think I can believe any kind of driver update required for a mouse would result in the symptoms the OP speaks of.

nice_lady - 2020-12-26 16:58:00

I would suggest to the OP that they check the system event viewer for issues which might point to a faulty usb bus or other motherboard issue.

They have swapped the mouse out for a different one and that's playing up also. The original mouse works on the other computer. It's not a problem with the mouse.

Edited by nice_lady at 5:04 pm, Sat 26 Dec

nice_lady - 2020-12-26 17:01:00