Hi I have just started having this issue recently where on startup I would get this message. A friend made a boot disc and that seemed to resolve the issue for a couple of days then it happened again after which we did the same thing and it worked again so I decided not to turn it off any more. I was browsing the other evening and the screen flicked and up it came again. Does anybody have any idea what might be happening?
It is a desktop PC about 9 yrs old and has had all the windows 10 updates etc. https://trademe.tmcdn.co.nz/photoserver/full/1455528210.jpg

paddypf - 2020-12-20 14:06:00

Possible dying hard drive.
GET HD Sentinel. Theres a free version. Takes a few seconds to run and will give you a report on the HDd health.

nice_lady - 2020-12-20 14:21:00

Try searching the error message in google.

tygertung - 2020-12-20 14:22:00

https://www.harddisksentinel.com/hdsentinel_setup.zip

nice_lady - 2020-12-20 14:22:00

tygertung wrote:

Try searching the error message in google.

Searching the error message they'd linked will be useless as it's only an advisory that there is an etror log

nice_lady - 2020-12-20 14:24:00

I will try the sentinel. We put an SSD in it last year and that now has the operating system on it and the old HD is just for data. It has been working fine up until the last couple of weeks.

paddypf - 2020-12-20 16:10:00

Hmm....SSD drived are good but not infallible. If it doesn't show errors run

Sfc /scannow

Also, or,

https://askleo.com/whats-the-difference-between-chkdsk-f-and
-chkdsk-r/

nice_lady - 2020-12-20 16:24:00

Possible also run a ram check app/program

nice_lady - 2020-12-20 16:25:00

try safe mode, if you can get into safe mode try running whocrashed...
https://www.resplendence.com/whocrashed

and that error message looks like its running off the recovery stick (ie e:\) , not the live windows system, which might mean your not getting the actual error message during the startup...

king1 - 2020-12-20 18:44:00

nice_lady wrote:

Possible also run a ram check app/program

Or... take out your RAM sticks, then reinsert them. Your RAM stick pins may be not making good contact and doing this cleans them somewhat.

hulloitsme - 2020-12-20 21:47:00

hulloitsme wrote:

Or... take out your RAM sticks, then reinsert them. Your RAM stick pins may be not making good contact and doing this cleans them somewhat.

That's a possibility.. But it might be difficult or very difficult if it's a laptop.....
Also I don't think in the case of ram it's an issue with the pins needing cleaning - what happens is ram heats up and cools down and it can 'walk' out of the slot in micro-miniature amounts over time. And if it's not in full contact some of the time with the motherboard ram slot pins then it may not work well. This seemed to happen with older motherboards.

nice_lady - 2020-12-20 22:05:00

Thanks guys it is a desktop PC and my mate who is helping me with it has suggested the above re ram maybe the issue so is going to look at that when he can.

paddypf - 2020-12-20 22:28:00

paddypf wrote:

Thanks guys it is a desktop PC and my mate who is helping me with it has suggested the above re ram maybe the issue so is going to look at that when he can.

Run those tests - all of them. Its very easy. And you will eliminate or find whatever ...........

nice_lady - 2020-12-20 22:35:00

Tes it with 1 RAM stick (if it has more), and remove the old HDD for testing.

bitsnpieces2020 - 2020-12-20 23:06:00

Please post the contents of the error log.

tygertung - 2020-12-21 06:11:00

Hopefully solved the problem by replacing the Cmos battery. It has been running for 6hrs now so fingers crossed.Thanks for help.

paddypf - 2020-12-24 20:54:00

paddypf wrote:

Hopefully solved the problem by replacing the Cmos battery. It has been running for 6hrs now so fingers crossed.Thanks for help.

well stranger things have happened but I can't say i've seen a flat cmos battery cause windows to crash on startup... fingers crossed

king1 - 2020-12-24 21:06:00

Nup.

Luck with that.

nice_lady - 2020-12-24 21:19:00

king1 wrote:

well stranger things have happened but I can't say i've seen a flat cmos battery cause windows to crash on startup... fingers crossed

Had one specific model i series HP slim that wasn't happy to boot until I replaced the cmos battery with a brand new one.
Basically, the system had to have a battery over 2v fitted before it accepted it.

Could be that his system was seeing a flat battery / out of date & put up the generic error message.

Edited by mrfxit at 8:36 am, Fri 25 Dec

mrfxit - 2020-12-25 08:35:00

nice_lady wrote:

That's a possibility.. But it might be difficult or very difficult if it's a laptop.....
Also I don't think in the case of ram it's an issue with the pins needing cleaning - what happens is ram heats up and cools down and it can 'walk' out of the slot in micro-miniature amounts over time. And if it's not in full contact some of the time with the motherboard ram slot pins then it may not work well. This seemed to happen with older motherboards.

Seen that a lot with computers sitting for a few months and with shipping them around the country.

mrfxit - 2020-12-25 08:37:00

mrfxit wrote:

Had one specific model i series HP slim that wasn't happy to boot until I replaced the cmos battery with a brand new one.
Basically, the system had to have a battery over 2v fitted before it accepted it.

Could be that his system was seeing a flat battery / out of date & put up the generic error message.

usually if they do anything it's at the hardware level ie won't power on, post failure/error etc I just found it weird how it could get through post fine and then windows has a hissy fit - simply because of the flat battery? as I said though, stranger things have happened...

king1 - 2020-12-25 09:09:00