I had reason to call NZPost to enquire about tracking a parcel. They required me to input the tracking number which required letters and numbers Each key has 3 letters in lower case how do I get to input the letter I need. I wanted M but when press it came up 6 What happens if I wanted the second letter. Do I click twice

Edited by erimus at 9:23 am, Fri 18 Dec

erimus - 2020-12-18 09:15:00

IF you are using a phone with physical keys it's usually press and hold then tap again for further letters

but why not go to their website and track it there it's very simple

https://www.nzpost.co.nz/tools/tracking

Edited by nice_lady at 9:55 am, Fri 18 Dec

nice_lady - 2020-12-18 09:53:00

I have been on the website but shows the item has been collected but nothing more for 5 days so was concerned and phoned the them but had trouble input imputing
the Ref number .IF you are using a phone with physical keys it's usually press and hold then tap again for further letters

but why not go to their website and track it there it's very simple

https://www.nzpost.co.nz/tools/tracking[/quote]

Edited by erimus at 10:40 am, Fri 18 Dec

erimus - 2020-12-18 10:39:00