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Window joinery damage due to break in.

#Post
1

Had a call from the Property manager this morning alerting me to a break-in. (Heat pump was due to be installed and suspect the burglar was trying to see if it was there to steal). PM has secured the window in the meantime.

While will probably look to get this claimed under the landlord insurance policy... Does anyone know what it would cost to get this repaired / replaced (Rolleston)? Cheers.

https://trademe.tmcdn.co.nz/photoserver/full/1438609861.jpg
https://trademe.tmcdn.co.nz/photoserver/full/1438609786.jpg
https://trademe.tmcdn.co.nz/photoserver/full/1438609670.jpg
https://trademe.tmcdn.co.nz/photoserver/full/1438609736.jpg
https://trademe.tmcdn.co.nz/photoserver/full/1438616002.jpg

Entire window frame is 2150 across and 1500 wide.

Edited by cognition at 1:12 pm, Sat 21 Nov

cognition - 2020-11-21 13:11:00
2

Does the window frame need replacing or just a new latch?
Perhaps try: https://www.exceed.co.nz/page/christchurch/

pcle - 2020-11-21 13:21:00
3

OK Thanks pcle, will contact a few places requesting quotes.

I'm picking it's hopefully only the parts which have been damaged due to the crowbar attack (e.g the latches and any bent elements) can simply be taken out and replaced rather than the whole thing having to be replaced. (Although someone with more experience in joinery repairs than I can jump in and correct me if need be)

Appears the glazing itself is still in tact

cognition - 2020-11-21 15:14:00
4

It looks fairly new, I would contact the supplier (or builder) to quote for repair, they would keep the same extrusions for that buggered frame.
But insurance companies often want to use their preferred suppliers.

masturbidder - 2020-11-21 16:05:00
5
cognition wrote:

Had a call from the Property manager this morning alerting me to a break-in. (Heat pump was due to be installed and suspect the burglar was trying to see if it was there to steal). PM has secured the window in the meantime.

While will probably look to get this claimed under the landlord insurance policy... Does anyone know what it would cost to get this repaired / replaced (Rolleston)? Cheers.

https://trademe.tmcdn.co.nz/photoserver/full/1438609861.jpg
https://trademe.tmcdn.co.nz/photoserver/full/1438609786.jpg
https://trademe.tmcdn.co.nz/photoserver/full/1438609670.jpg
https://trademe.tmcdn.co.nz/photoserver/full/1438609736.jpg
https://trademe.tmcdn.co.nz/photoserver/full/1438616002.jpg

Entire window frame is 2150 across and 1500 wide.

Presuming it still closes ok on the frame, then not really worth claiming for.
The frame could be straighten out near enough & an aftermarket latch attached, (if you cant get the same one again).
It's a rental, not a snobs palace.

mrfxit - 2020-11-21 20:49:00
6

find out who made the windows and see them, wont be much at all really-can reuse glass-just a new side of aluminium and a handle. most places would do it for a box of beer as its less than an hours work, probly closer to 20 minutes really. worst case is they would make 4 new aluminium sides but reuse glass and this would only really be if the colour doesnt match

clangie - 2020-11-21 20:52:00
7
pcle wrote:

Does the window frame need replacing or just a new latch?
Perhaps try: https://www.exceed.co.nz/page/christchurch/

That's a company I'll never do business with again .A tenant's boyfriend climbed through a metal-framed fanlight bathroom window and twisted it so it wouldn't close or open. I tried leverage, oil, etc but eventually called Exceed. After their "repair", it was still the same but they said if I sprayed it with oil from time to time it would eventually come right. They then packed up and left. The window is still jammed in the same position. I complained to their Head Office but nobody was interested.

webworth - 2020-11-21 21:07:00
8
mrfxit wrote:


It's a rental, not a snobs palace.

I guess it depends on whether you want to offer value for money to the tenant and what class of tenant you want to attract and keep.

tony9 - 2020-11-22 13:46:00
9
tony9 wrote:

I guess it depends on whether you want to offer value for money to the tenant and what class of tenant you want to attract and keep.


True to a point but a small dent in a window frame is hardly likely to lower the visual value of the entire property or rent price, but will hurt the pocket of the owner

mrfxit - 2020-11-23 13:32:00
10

Thanks for everyone's responses.

Property manager is on to it. Only the bent bits and the latches had needed to be replaced thankfully. Still need to wait for the bill, but thinking I might just pay it out of my own pocket rather than involve insurance (not sure if it will be much more than the excess anyway)

Originally the PM rang me in a harrowed state saying I should get on my insurance. Appears nothing else has been taken/damaged. Alarm is currently going in, with Tenants moving in this weekend.

Edited by cognition at 9:38 pm, Tue 24 Nov

cognition - 2020-11-24 21:37:00
11

FYI/Update: Came to around 500 all up to get it fixed (replacement of the stays, the handles, any damaged joinery). While it's about 100 above the excess, Will still just pay it out of my own pocket rather than go through the rigmarole of involving insurance.

cognition - 2020-12-01 10:40:00
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