I've just discovered my Samsung Galaxy A11 has not actually scanned/saved any QR codes since 13 November. I have been scanning and thought all was fine - but, "doh" not so!!
How do I set my phone to scan the Covid app? Nothing appears as available on my camera app settings nor via the phone wide settings..
What do I need to do to get my scan operative again?
Should I just uninstall then reinstall the Covid app?

mariner26 - 2020-11-18 15:33:00

Normally it should buzz or vibrate when it's scanned a code. Does yours?

nice_lady - 2020-11-18 16:35:00

The only setting you need to allow is to let the app use storage and camera.

You could try reinstall it.

ETA: My covid app only has camera set in permissions.

Edited by nice_lady at 4:38 pm, Wed 18 Nov

nice_lady - 2020-11-18 16:36:00

Thanks Julie. My camera settings on the A11 does not have any options to switch on "Allow QR code" or similar. From "day one" the previously loaded app has worked fine with just a point at the QR code and it is recognised and my visit then stored.
Anyway - I've fixed it by way of an uninstall then loading up the app again. Had to sign on, again. Noticed that My Diary entries for past 60 days were not available for me to view. App works fine now - subject to the "lost" Diary. Perhaps my diary details are in the electronic void of the NZ Health system. Suspect I'll never get any warning that I have crossed paths with an (possible) infectious person. If that happens I'll buy a Lotto ticket to celebrate.
No more answers required to my query.
Thanks for comments.

mariner26 - 2020-11-19 14:11:00

mariner26 wrote:

Thanks Julie. My camera settings on the A11 does not have any options to switch on "Allow QR code" or similar.

NO Android smartphone has such.

mariner26 wrote:

From "day one" the previously loaded app has worked fine with just a point at the QR code and it is recognised and my visit then stored.
Anyway - I've fixed it by way of an uninstall then loading up the app again. Had to sign on, again. Noticed that My Diary entries for past 60 days were not available for me to view. App works fine now - subject to the "lost" Diary. Perhaps my diary details are in the electronic void of the NZ Health system. Suspect I'll never get any warning that I have crossed paths with an (possible) infectious person. If that happens I'll buy a Lotto ticket to celebrate.
No more answers required to my query.
Thanks for comments.

Hey these things happen and it's not always possible to figure it out as technology is indeed extremely complicated 'in the background' at least.

Got it sorted. Good. And good on you for using it. Too many people don't. Idiots.

nice_lady - 2020-11-19 14:42:00

My phone shows the record as soon as it is taken. Is that unusual?

davepro - 2020-11-19 16:52:00

No it should do that. It's a record that's kept 'locally' on the phone and it should list it instantly just like taking a picture on the phone.

Edited by nice_lady at 5:31 pm, Thu 19 Nov

nice_lady - 2020-11-19 17:30:00