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Spark asks me every 4 mins to sign in again

#Post
1

Hi, all - don't know what happened there. Been wirh Spark, gosh 30 years or so, For some reason, my email closes down and they ask me for my login and password. Happens every few minutes, never ever happened before. What is wrong? Anyone know?

gonefishing16 - 2020-10-29 10:26:00
2

Hi
I should mention this only happens when I am in email, xtra.co.nz, not when I am anywhere else on the computer. Very annoying.

gonefishing16 - 2020-10-29 10:39:00
3

The member deleted this message.

nice_lady - 2020-10-29 10:40:00
4

Try a different browser

nice_lady - 2020-10-29 10:41:00
5

Thanks, that worked. I hope it does not shut down again and ask me. Cheers.

gonefishing16 - 2020-10-29 10:49:00
6

clear cache

bitsnpieces2020 - 2020-10-29 10:52:00
7

Hi, especially nice_lady. No, your suggestion did not work, sorry. Never mind. Please read the rest. I restarted, turned it off, waited 3 mins and re-started and finally sent an email to Spark, the techs there. They asked me to go into Settings, Basic Setting and under Automatic Sign In - disable. I do not know why but it worked. Just thought I let you guys know as so often you give great information and you never find out if it worked.
Thank you, Nice Lady - you are great. Thank you so much to everyone else too.

gonefishing16 - 2020-10-29 15:01:00
8

Interesting. And thanks.

nice_lady - 2020-10-29 16:51:00
9
nice_lady wrote:

Try a different browser


No. Try a different email provider. LIke gmail.

Xtra is the pits....

lythande1 - 2020-10-29 17:41:00
10
lythande1 wrote:


No. Try a different email provider. LIke gmail.

Xtra is the pits....

Whatever. Having used them for many years, yeah they had a few issues when they fell into bed with Yahoo! for commercial reasons but that's gone and they've overall been pretty reliable.

nice_lady - 2020-10-29 19:01:00
11

i never us isp mail i use yahoo.com and it always works for free on top since almost ever.

intrade - 2020-10-29 19:12:00
12

Yeah, be except for being hacked big time a few years back lol.

nice_lady - 2020-10-29 20:05:00
13

gmail is better in every conceivable way.

bitsnpieces2020 - 2020-10-30 08:12:00
14
bitsnpieces2020 wrote:

gmail is better in every conceivable way.

Well we use both and really it depends on your use case.

Xtra mail is fine for collecting the bills.

Edited by nice_lady at 8:38 am, Fri 30 Oct

nice_lady - 2020-10-30 08:37:00
15

Except when their spam filter suddenly starts sending their own Spark bills to spam.........

hazelmajor - 2020-10-30 08:46:00
16
hazelmajor wrote:

Except when their spam filter suddenly starts sending their own Spark bills to spam.........

Never had that

nice_lady - 2020-10-30 09:53:00
17

Only happened to me with the last 2 bills. Spark reckon adding them to my address book may fix it - will see next month. Never had to do that before.

hazelmajor - 2020-10-30 14:34:00
18

Ok. Odd.

nice_lady - 2020-10-30 14:43:00
19

The member deleted this message.

hesian - 2020-10-31 16:36:00
20

Having same problem, there is no longer a place to tick "stay signed in" i ran a cleaner and it wiped the password.

cleo444 - 2020-11-01 16:13:00
21

Use Thunderbird for your email & you will have NO problems

timberman - 2020-11-06 20:19:00
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