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Cannot seem to send emails.

#Post
1

I cannot seem to be able to send emails. It keeps coming up with an error icon, and a email pops up that was not sent ages ago. this is rather a hard thing to describe.

korbo - 2020-05-21 16:52:00
2

Look in the 'Sent Items' folder and delete the old unsent email. Then send yourself an email and see what happens.

gyrogearloose - 2020-05-21 17:37:00
3

start with what kind of device you're using and what email app/program

king1 - 2020-05-21 17:38:00
4

That's nice. Does it have any error message ? And if so what ? And what exactly are you using to try to send the emails ? Web based email, program on the computer - what - exactly ?

nice_lady - 2020-05-21 17:47:00
5

What error specifically?

lythande1 - 2020-05-21 17:50:00
6

further to my first post...
I decided to investigate and noticed that I had 9 emails in outbox..these were all the emails that had not been sent....I clicked on send, they all dissappeared, BUT NOW, they have gone forever. They are not in the sent box, and to make matters worse I am having trouble remembering who/what they were....anyone able to help on this....

korbo - 2020-05-24 21:00:00
7

Answer questions at post #4

nice_lady - 2020-05-24 21:12:00
8

not one post or question responded to - how's anyone supposed to help...

king1 - 2020-05-24 23:28:00
9

if its outlook you are using. they should have gone to sent items after the removed themselves from outbox when you hit send.
If however you mucked with settings there is the option to turn off moving email to sent items
https://kb.intermedia.net/article/1187

It sounds like your email service had an outage and was fixed without you having to do anything, or you did something silly like send a large file as an attachment.

bitsnpieces2020 - 2020-05-25 08:10:00
10

Well, somehow all 9 emails reached their destination.
Who knows what happened, but they are not in my sent box.
thanks for your input.....

korbo - 2020-05-25 21:40:00
11

The member deleted this message.

korbo - 2020-05-25 21:41:00
12
korbo wrote:

Well, somehow all 9 emails reached their destination.
Who knows what happened, but they are not in my sent box.
thanks for your input.....

no, thank you for your input...

king1 - 2020-05-25 23:33:00
13

Glad the issue was resolved.

tygertung - 2021-05-25 01:04:00
14

What is the point in resurrecting year old threads for that?

cube_guy - 2021-05-25 08:40:00
15
king1 wrote:

not one post or question responded to - how's anyone supposed to help...


That's normal. Think of the poor helpdesk people who deal with that all the time. I know, I've done it.

lythande1 - 2021-05-25 09:01:00
16
king1 wrote:

not one post or question responded to - how's anyone supposed to help...

Yes this particular poster tends to do that. Think I"ll pass on their questions........

nice_lady - 2021-05-25 09:33:00
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