We have a wireless internet connection, with a phone landline. We have been having issues with voice call quality. Basically echoing, and sometimes garbled. We have a set of 3 wireless phones, with the master unit plugged into the modem, and I initially thought that maybe the problem was these phes, i.e the quality of the signal between handset and bsae. But not tso, unplugging these and using a wired phone plugged directly into the modem still has the issue. I have contacted the ISP (Vodafone) who have been of little help. They did a remote check on the modem and found nothing wrong, and suggest it may just be related to the amount of traffic on the 4G networ. My question is, would voice quality over VOIP on fibre be of better quality? Or are there issues with that as well? There is quite a difference in price (current setup about $55 per month, fibre about $75). I have an ONT in the house though, so no issue swtiching to fibre.

rpvr - 2021-10-06 19:21:00

Sorry about the typos, typed in a hurry.

rpvr - 2021-10-06 20:57:00

This message was deleted.

azza20 - 2021-10-06 21:08:00

I recently set up a VOIP system for an elderly friend, along with a new 4G wireless internet connection on Skinny. She wanted to retain her phones and landline number, (base unit with phone plus 2 wireless handsets in other rooms).
Used a Grandstream ATA device to connect the exiting phones to the wireless modem and Kiwivoip for the voip service and phone number redirect.
All good and worked just fine, for a day. No amount of reconfiguring the ATA device could make it last longer than half or a full day. It either would not connect, or was really poor quality and faint.
Changed ATA to a Yeastar model and voila, no problems since and quality is great.

nzstocked - 2021-10-06 22:12:00

I doubt it is bandwidth, 4G is usually crazy fast.

tygertung - 2021-10-07 08:15:00

tygertung wrote:

I doubt it is bandwidth, 4G is usually crazy fast.

It certainly can be but that depends on where you are and how many other people are sharing the airwaves.

nice_lady - 2021-10-07 08:24:00

rpvr wrote:

We have a wireless internet connection, with a phone landline. Basically echoing, and sometimes garbled. . I have an ONT in the house though, so no issue swtiching to fibre.

Then switch.
Wireless phone is crap. Actually even the internet is crap sometimes too....congestion is common.
Fibre is far, far better. Just do it.

lythande1 - 2021-10-07 08:33:00

azza20 wrote:

I think you are saying you have voip phones, it sounds like a bandwidth issue, try dedicating some bandwidth to the voip phones.

OP is using analog corded or DECT cordless with analog connection to router. No VoIP at all is being used on LAN side of router.

spyware - 2021-10-07 16:14:00

It was also the case that Voda were sending the router voice over 3G circuits so also not really VoIP at all. And before VoLTE roll out (2degrees in progress) all voice went over 3G circuit irrespective of 4G data coverage.

Edited by spyware at 4:21 pm, Thu 7 Oct

spyware - 2021-10-07 16:17:00