Hi. I've just joined Zoom and am stuck at Launch meeting. I've searched for other threads and looked at YouTube tutorials but cannot find a solution. the browser is Edge but I get the same result if I try to download Chrome.

I don't know what to do or if I should proceed. Does anyone have a recommendation of what is the safest thing to do?

https://trademe.tmcdn.co.nz/photoserver/full/1596815889.jpg

https://trademe.tmcdn.co.nz/photoserver/full/1596816057.jpg

Thanks

redden39 - 2021-08-24 09:33:00

Have you got the zoom programme installed?

tygertung - 2021-08-24 10:41:00

ok so you have windows 10 in S mode which essentially means you can't install any software other than from the app store. there doesn't appear to be an app in the appstore for zoom

So to use Zoom you will need to switch out of S mode - how to is here
https://support.microsoft.com/en-us/windows/switching-out-of
-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307

more info on S mode
https://www.hellotech.com/blog/what-is-windows-10-s-mode-and
-how-to-turn-it-off

Once out of S mode you should be able to follow that download now link in the image, install the Zoom client and launch a meeting.

king1 - 2021-08-24 10:46:00

Shouldn't there be an option to run the meeting inside the browser rather than downloading and running the app?

wembley1 - 2021-08-24 11:32:00

wembley1 wrote:

Shouldn't there be an option to run the meeting inside the browser rather than downloading and running the app?

If it isn't showing it's because whoever set up the meeting (or their admin) doesn't allow joining through the browser

vtecintegra - 2021-08-24 11:33:00

which begs the question why would someone not allow joining a meeting through the browser. Is there an advantage to requiring the desktop client installed? more tools available perhaps?

and for the OP perhaps the answer is to simply ask the host to allow browser based access...

Edited by king1 at 2:10 pm, Tue 24 Aug

king1 - 2021-08-24 14:09:00

Thanks for the answers. I was given a new laptop recently. I saw about switching out of S mode but there were warnings about security and I wouldn't be able to switch back. I had a look in the app store but nothing nseeme4d suitable.

redden39 - 2021-08-24 17:47:00

king1 wrote:

ok so you have windows 10 in S mode which essentially means you can't install any software other than from the app store. there doesn't appear to be an app in the appstore for zoom

So to use Zoom you will need to switch out of S mode - how to is here
https://support.microsoft.com/en-us/windows/switching-out-of
-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307

more info on S mode
https://www.hellotech.com/blog/what-is-windows-10-s-mode-and
-how-to-turn-it-off

Once out of S mode you should be able to follow that download now link in the image, install the Zoom client and launch a meeting.

Thanks! I saw that but it sounded risky.

redden39 - 2021-08-24 17:48:00

ultimately it is your choice, but 90% of windows devices sold do NOT have S mode enabled - it is simply an extra precaution available in some preinstalled versions of win 10

and will be very limiting I might add, as you have discovered

Edited by king1 at 6:02 pm, Tue 24 Aug

king1 - 2021-08-24 18:01:00

Also are you trying to join a meeting or launch a meeting where others can join, I think your clicking on the later option.

loud_37 - 2021-08-24 18:24:00

loud_37 wrote:

Also are you trying to join a meeting or launch a meeting where others can join, I think your clicking on the later option.

I got the same result with both.

redden39 - 2021-08-24 20:54:00

king1 wrote:

ultimately it is your choice, but 90% of windows devices sold do NOT have S mode enabled - it is simply an extra precaution available in some preinstalled versions of win 10

and will be very limiting I might add, as you have discovered

Thanks. No-one i knew had come across it and nothing was mentioned on any YouTube tutorial.

redden39 - 2021-08-24 20:55:00