Spark dropping out Napier? non fibre
| # | Post |
|---|---|
| 1 | Hi we are still on on the (spark Napier ) copper network, and have recently purchased a new modem. We seem to be dropping the internet regularly, may only be a 20 or 30 seconds, but it is happening a lot. not sure if this affects fibre as well? . is anyone else having problems sat3 - 2021-08-11 19:13:00 |
| 2 | Adsl, which runs over copper, and Fibre are two entirely different technologies. Whatever is affecting your Adsl would not have any effect on a Fibre connection. They're entirely seperate. nice_lady - 2021-08-11 19:22:00 |
| 3 | Have the connection problems only happened after the purchase of the new modem ? And why did you purchase a new modem ? nice_lady - 2021-08-11 19:23:00 |
| 4 | we are vdsl, yes I would say things have got worse since the new modem, reason we got a new modem was that the old one was starting to drop out and was also 10 years old. are they / can they cut /slow the connection down trying to get us on Fibre or wireless sat3 - 2021-08-11 20:05:00 |
| 5 | Wireless, (4G cell signal), use very straight forward to set up, so long as you get a good call signal from your preferred provider. You can check that by doing a speed test with a cell phone. It can give a very fast connection. Have you checked the modern logs to see whats happening when the signal is dropped? Edited by nice_lady at 8:30 pm, Wed 11 Aug nice_lady - 2021-08-11 20:28:00 |
| 6 | Hey Nice Lady, thanks for your responces, not sure how to check the modem logs, will google it , not sure what i will be looking at but will give it a whirl sat3 - 2021-08-11 20:58:00 |
| 7 | So have you got a splitter on the phone line? That can cause it if not. Or if the splitter is faulty. lythande1 - 2021-08-12 08:41:00 |
| 8 | sat3 wrote:
You look at the sync rate and attenuation parameters. VDSL connections work best when your house is close to the cabinet/exchange and you have a master splitter/filter installed to isolate the DSL signal from any cable stubs (signal reflects off the ends as if it were looking in a mirror and the reflections cause degradation). Knowing how far from cabinet would be a big help, if greater than 2 km then you may find that ADSL offers a better connection. 90% of DSL issues relate to wiring in the house and has absolutely nothing to do with the ISP, i.e., Spark. 10% of problems relate to Chorus cabling elsewhere. Edited by spyware at 8:57 am, Thu 12 Aug spyware - 2021-08-12 08:55:00 |
| 9 | A nice read. VDSL is more sensitive than ADSL. https://www.geekzone.co.nz/sbiddle/8357 spyware - 2021-08-12 09:46:00 |
