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‘Dead’ tv querie

#Post
1

Any help appreciated. My 8 years old 50” Samsung tv began showing fault with several lines down one end of screen. 6 years old so not a worry.
Now it has just ‘died’ - no red light - no nothing. Checked plug, cable which are fine.
May be time to change but any thoughts about this would be nice to hear.

barrie2 - 2021-08-09 12:15:00
2

If 6 years old that's died a bit young.

You said 8 yrs then 6 ....

nice_lady - 2021-08-09 12:18:00
3

If the capacitors in the power supply are bulging, they need replacing, for about $7 from Jaycar.

trade4us2 - 2021-08-10 21:41:00
4

However with today's lead free solder, they are not as easy to replace.

tygertung - 2021-08-11 08:00:00
5
barrie2 wrote:

. My 8 years old 50” Samsung tv began showing fault with several lines down one end of screen. 6 years old so not a worry.
.


So is it 8 or 6?
My 20 yr old Panasonic is still happily going with no faults.

lythande1 - 2021-08-11 08:13:00
6

If it's only 6 years old I'd be going the CGA route.

nice_lady - 2021-08-11 08:22:00
7

Confusing? What I was trying to say was the tv, when 6 years old, began to have lines down right hand side of screen.
We have watched it with not much distraction from those lines for 2 years.
Total age 8.
Anyone can pick this up free….. I am replacing it. Thanks for replies.

barrie2 - 2021-08-11 14:31:00
8

You should have gotten it fixed or replaced at the 6yr stage. You could have very likely had a good case under the CGA and got it sorted for no cost

nice_lady - 2021-08-11 15:32:00
9
nice_lady wrote:

You should have gotten it fixed or replaced at the 6yr stage. You could have very likely had a good case under the CGA and got it sorted for no cost


Thanks for your comment but after 6 years - with no extended warranty taken out - I am at a loss how I could have expected that?

barrie2 - 2021-08-12 16:47:00
10

You wouldn't have needed an extended warranty, under the Consumer Guarantee Act an appliance is expected to last for a reasonable period. A reasonable period for a tv is 7 to 8 years. Therefore at 6 years old the retailer would have been obliged to fix or replace the tv at no cost to you.

jonnythecat - 2021-08-12 17:51:00
11

DON'T buy extended warranties they're a waste of money. The CGA protects you well.

If you didn't already know then the following pages might help you:

https://www.consumerprotection.govt.nz/help-product-service/
electronics-and-appliances/your-rights-compared/

https://www.consumer.org.nz/articles/4-year-old-tv-stops-wor
king

nice_lady - 2021-08-12 17:51:00
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