TM Forums
Back to search

Well, so much for trying linux....

#Post
1

My new laptop won't run most distros of linux. It will run mint but in compatibility mode, and ubuntu 20.04 in safe graphics mode. I've only tried running live versions of them. I am not going to install it if it is already broke.

Everything I read says my laptop should be able to run linux, but the reality is I have tried about 10 distros and most come back with an error message, the same error message.

The install gets to a point and then will not carry on it just stalls and the page remains blank. When the error message pops up it says something about amdgpu error, and I have read of other people having the same issues.

It seems my laptop hardware is not supported. I have the ryzen 7 4800H with discreet graphics AMD Radeon RX5600M 6bg graphics along side AMD Radeon(TM) graphics.

I have read linux doesn't like two graphics card models.

What a crock of shyte linux must be. I have one of the latest model MSI laptops yet I can't run linux, and windows is just fine.

I never had any problems before running linux on old hardware.

So much for your great OS moving into the new age tygertung.

I am not interested in it if it is broke from the word go and spending days using the terminal to fix it. I will stick with Windows thanks. Much better OS!

muppet_slayer - 2021-05-26 13:54:00
2

Most distros that I have managed to get into say I have no wifi card fitted and to check it yet I look down and the light is on and I have no problems with it in windows. Running mint the wifi works. Ubuntu 20.04 it doesn't work, it says the above.

I am over it!

muppet_slayer - 2021-05-26 14:01:00
3

I know nothing about linux but my suggestion would be to go into the bios and disable one of the graphics cards, and then try the install.

If it installs, then try re-enabling the second graphics card and it might be made to work.

gyrogearloose - 2021-05-26 14:40:00
4

You need Linux kernel 5.8

lythande1 - 2021-05-26 14:45:00
5
gyrogearloose wrote:

I know nothing about linux but my suggestion would be to go into the bios and disable one of the graphics cards, and then try the install.

If it installs, then try re-enabling the second graphics card and it might be made to work.

OK thanks. I am not sure I can turn one off. Can you tell me what to look for please, in the bios? I have been going into the bios and changing UEFI to legacy and that has helped. I don't generally touch anything I don't know about in case I break it. I have not seen anything to do with graphics, or the word graphics. Your help is greatly appreciated.

muppet_slayer - 2021-05-26 14:51:00
6
lythande1 wrote:

You need Linux kernel 5.8

How do I get kernel 5.8, and how do I install it? If I do in fact need to install it. Thanks for your help too.

muppet_slayer - 2021-05-26 14:52:00
7

There appears to be nothing in the bios to allow me to turn off one graphics card.

muppet_slayer - 2021-05-26 15:06:00
8

I don't get it, what exactly are you trying to achieve? You have a perfectly functional operating system that it sounds like does whatever you need it to do? Is this just for fun?

cube_guy - 2021-05-26 15:18:00
9
muppet_slayer wrote:

There appears to be nothing in the bios to allow me to turn off one graphics card.

Ah, I don't know then, sorry.

gyrogearloose - 2021-05-26 15:44:00
10
cube_guy wrote:

I don't get it, what exactly are you trying to achieve? You have a perfectly functional operating system that it sounds like does whatever you need it to do? Is this just for fun?

Yes just for fun. It does annoy me a bit that it won't run linux properly though and after finding out it won't I now want to know why. It's not important though, is just me, when I try something it should work not fail. As I say when it fails I want to know why. But yeh nah it's not eating away at me much....

muppet_slayer - 2021-05-26 15:50:00
11
lythande1 wrote:

You need Linux kernel 5.8

The 20.04 that won't load properly has kernel 5.8.

muppet_slayer - 2021-05-26 15:51:00
12
gyrogearloose wrote:

Ah, I don't know then, sorry.

Ok then thanks for your thoughts.

muppet_slayer - 2021-05-26 15:52:00
13
cube_guy wrote:

I don't get it, what exactly are you trying to achieve? You have a perfectly functional operating system that it sounds like does whatever you need it to do? Is this just for fun?

And yes. I have a new appreciation for windows 10. I have said I love it and I guess this experience has just backed that up.

muppet_slayer - 2021-05-26 15:53:00
14
muppet_slayer wrote:

Most distros that I have managed to get into say I have no wifi card fitted and to check it yet I look down and the light is on and I have no problems with it in windows. Running mint the wifi works. Ubuntu 20.04 it doesn't work, it says the above.

I am over it!

the light is simply a hardware indicator, it has no bearing on whether Ubuntu can/should detect the wifi card. Next step I would hazard is to ID the wifi card (device manager in windows) and see if there are any known issues with it on ubuntu

Edited by king1 at 3:58 pm, Wed 26 May

king1 - 2021-05-26 15:58:00
15
muppet_slayer wrote:

...It seems my laptop hardware is not supported...

Looking at the manufacturers support page, it only has drivers for Windows 10.

gyrogearloose - 2021-05-26 16:06:00
16
king1 wrote:

the light is simply a hardware indicator, it has no bearing on whether Ubuntu can/should detect the wifi card. Next step I would hazard is to ID the wifi card (device manager in windows) and see if there are any known issues with it on ubuntu

ok thanks king1 I will check now. It really should just work if they say linux is as universal as they say. I am currently 'over it' for now. I am sick of the sight of it LOL. The wifi as far as I know is wifi 6 AX200, it is recognised when I used the terminal to check but it says it is 'unclaimed' what ever that means. I will have a read up on it.

muppet_slayer - 2021-05-26 16:08:00
17
gyrogearloose wrote:

Looking at the manufacturers support page, it only has drivers for Windows 10.

Yeh I did think of that. Plus, looking on google, there was at least one other person having the same problem as me, so it's not just my machine which is good to know. I reckon it is just not supported. The person moaning like me was not happy because they bought the laptop new like me but wanted to use linux for programming and found he couldn't. Not a happy chappy.

muppet_slayer - 2021-05-26 16:12:00
18

It is surprising because it usually does just work, pretty much all of the time, however there can be exceptions. I have struck them before and looks like you have too.

To be fair though, Windows 10 won't support quite a lot of slightly older hardware as well. Stuff like professional audio equipment won't run anymore on Windows 10 if it is too old.

tygertung - 2021-05-26 16:27:00
19
muppet_slayer wrote:

ok thanks king1 I will check now. It really should just work if they say linux is as universal as they say. I am currently 'over it' for now. I am sick of the sight of it LOL. The wifi as far as I know is wifi 6 AX200, it is recognised when I used the terminal to check but it says it is 'unclaimed' what ever that means. I will have a read up on it.


this looks like your problem
https://community.intel.com/t5/Wireless/AX200-unable-to-dete
ct-WiFi-Network/m-p/1232300#M32204

king1 - 2021-05-26 16:28:00
20

most wifi drivers do not have a free as in open source driver. you have to specify that you want non-free firmware to install drivers for such hardware.
Your laptop is specifically made for windows. You've paid a premium price to have it licensed and preinstalled. And now you are a product, and your usage is monitored, and your data collected.
I'd suggest using manjaro, and KDE 5.21 and wayland.

bitsnpieces2020 - 2021-05-26 16:42:00
21
bitsnpieces2020 wrote:

You'-
;ve paid a premium price to have it licensed and preinstalled. And now you are a product, and your usage is monitored, and your data collected.

oh dear, tin foil hat time is it?

Edited by king1 at 5:38 pm, Wed 26 May

king1 - 2021-05-26 17:38:00
22
bitsnpieces2020 wrote:

most wifi drivers do not have a free as in open source driver. you have to specify that you want non-free firmware to install drivers for such hardware.
Your laptop is specifically made for windows. You've paid a premium price to have it licensed and preinstalled. And now you are a product, and your usage is monitored, and your data collected.
I'd suggest using manjaro, and KDE 5.21 and wayland.

Thanks Bitsnpieces. Well I am here running live linux mint. Wifi is working well. My frustrations are a bit like the upgrades in windows, things work and then an update breaks them and you're left wondering why should it not work after it was working fine before the update. Like the printer problems in windows.

Why does linux mint work in compatibility mode? Why does it not have a problem with the wifi when most other distros do? Why can't the other distros be like mint? Sooo many questions. I will check out manjaro, kde 5.21 and wayland. Thank you.

muppet_slayer - 2021-05-26 17:44:00
23

Try Knoppix, it's a beautiful distribution to run especially live from USB (can be installed too) It's very good at recognising hardware and comes with a multitude of apps.

https://distrowatch.com/table.php?distribution=knoppix

zak410 - 2021-05-26 17:48:00
24
king1 wrote:


this looks like your problem
https://community.intel.com/t5/Wireless/AX200-unable-to-dete
ct-WiFi-Network/m-p/1232300#M32204

Thanks king1, yes that looks like the problem for sure. Will investigate it. At the moment I am here on a live version of mint which is working quite well. Still in compatibility mode though. Don't know if the graphics is ok or not. Seems to be. I am really a novice and have no idea what I am doing. I don't even know how to check or install drivers in linux lol

muppet_slayer - 2021-05-26 17:50:00
25
zak410 wrote:

Try Knoppix, it's a beautiful distribution to run especially live from USB (can be installed too) It's very good at recognising hardware and comes with a multitude of apps.

https://distrowatch.com/table.php?distribution=knoppix[/quot
e]

Thanks zak, I will do at some stage. Thanks for your input.

muppet_slayer - 2021-05-26 17:52:00
26
king1 wrote:

oh dear, tin foil hat time is it?


https://www.theverge.com/2017/4/5/15188636/microsoft-windows
-10-data-collection-documents-privacy-concerns

No its not tinfoil hat, its their business model. I'm sure if you've installed windows 10 you've seen the screen with the optional tracking sliders. All a bit redundant if you then go and sign into a microsoft account.
Theres plenty of other stuff around about blocking their tracking, like using pihole.
If you block all that shite, what detriment does it cause you? What benefit will you receive from it ?
oh no the ads are missing!
https://www.geckoandfly.com/25083/free-tools-disable-stop-wi
ndows-spying-tracking-you/

Edited by bitsnpieces2020 at 6:34 pm, Wed 26 May

bitsnpieces2020 - 2021-05-26 18:28:00
27
bitsnpieces2020 wrote:


https://www.theverge.com/2017/4/5/15188636/microsoft-windows
-10-data-collection-documents-privacy-concerns

No its not tinfoil hat, its their business model. I'm sure if you've installed windows 10 you've seen the screen with the optional tracking sliders. All a bit redundant if you then go and sign into a microsoft account.
Theres plenty of other stuff around about blocking their tracking, like using pihole.
If you block all that shite, what detriment does it cause you? What benefit will you receive from it ?
oh no the ads are missing!
https://www.geckoandfly.com/25083/free-tools-disable-stop-wi
ndows-spying-tracking-you/

collecting telemetry data is very different - Microsoft are not monitoring anyones usage and they are most definitely not collecting anyone's data (as against collecting data about anyone) - probably could phrase it a little more accurately, a little less scaremongerish

Besides as you have mentioned you have options to disable it - if you don't like the tracking and telemetry stuff you should probably stay offline and throw away all your devices

Edited by king1 at 7:03 pm, Wed 26 May

king1 - 2021-05-26 18:59:00
28

If you change your hosts file to blackhole telemetry now windows defender will flag those ,and recommend you fix them.
MS also quietly enabled telemetry on windows 7, through updates.
My point is, what is true today, might not be tomorrow.
Theres plenty of others doing it too, for sure, ie google & facebook. But those are easily avoided, if you want. Avoiding windows is near impossible if you want to use technology.

bitsnpieces2020 - 2021-05-26 21:23:00
29

collecting data on how there software works is not really a privacy issue, it is simply to understand how the software works in the real word. ​I'm all for it if it makes for a better product down the track.

If you read through the details on each of the 'issues' of those win 10 privacy blockers, you will find that 99% of them have very benign and somewhat practical purpose in software testing/diagnostics etc.

the only ones I really object to are the ad trackers and the like for which we have ad blockers. Having said that I do have several machines that I disable a lot of that superfluous stuff on, but only for performance reasons

Edited by king1 at 9:40 pm, Wed 26 May

king1 - 2021-05-26 21:37:00
30
zak410 wrote:

Try Knoppix, it's a beautiful distribution to run especially live from USB (can be installed too) It's very good at recognising hardware and comes with a multitude of apps.

https://distrowatch.com/table.php?distribution=knoppix[/quot
e]

I am running knoppix 8.6 at the moment and it's running quite well. Has no wifi at the moment though, am using ethernet. Not sure if I like it enough to install it but is adding to the fun element. Had no errors loading and yes you were right it recognised the hardware a lot better than some of the other distros. Although I tried knoppix 9.1 and it was glitchy and the start menu and other menus were all muddled up, like their was something wrong with the graphics, so I ditched it, but 8.6 is a lot better. Again I had to set the bios from UEFI to legacy before it would work.

muppet_slayer - 2021-05-26 22:16:00
31
king1 wrote:

collecting data on how there software works is not really a privacy issue, it is simply to understand how the software works in the real word. ​I'm all for it if it makes for a better product down the track.

If you read through the details on each of the 'issues' of those win 10 privacy blockers, you will find that 99% of them have very benign and somewhat practical purpose in software testing/diagnostics etc.

the only ones I really object to are the ad trackers and the like for which we have ad blockers. Having said that I do have several machines that I disable a lot of that superfluous stuff on, but only for performance reasons

I don't mind even if they did gather data on me. Who the hell would be interested in me lol. I do have everything switched off too though and don't use an account and when I log into microsoft store I make sure to log back out. Things like that. I don't cover my webcam if somebody wants to admire my ugly mug without me knowing then go for it, I don't care lol. I have nothing to hide. I also use superantispyware free edition which can get rid of 100's of tracking cookies at a time if you surf the net hard out.

muppet_slayer - 2021-05-26 22:26:00
32

Knoppix is so compatible that I was able to get it to run on a machine which had a faulty motherboard and/or CPU which could load nothing else.

tygertung - 2021-05-26 22:26:00
33

https://www.zdnet.com/article/is-windows-10-still-telling-mi
crosoft-what-youre-doing-even-if-you-dont-want-it-to/

yeah righto

bitsnpieces2020 - 2021-05-26 22:30:00
34
tygertung wrote:

Knoppix is so compatible that I was able to get it to run on a machine which had a faulty motherboard and/or CPU which could load nothing else.

My conclusion of knoppix is it is glitchy, and still has the same old problem it had when I was mucking around with linux years ago, and that is it still has broken software packages. I been just trying to sort the wifi out and it wouldn't let me upgrade some packages because they were broken.

muppet_slayer - 2021-05-26 23:01:00
35
bitsnpieces2020 wrote:

https://www.zdnet.com/article/is-wind
ows-10-still-telling-microsoft-what-youre-doing-even-if-you-
dont-want-it-to/

yeah righto

an article about a function that has a perfectly legitimate purpose on synced devices, requiring both to be signed in with a MS account, so of course the data needs to go through MS servers. A non event.

king1 - 2021-05-26 23:20:00
36
bitsnpieces2020 wrote:


I'd suggest using manjaro, and KDE 5.21 and wayland.

Just trying manjaro now and it seems to run fine. Was the quickest to boot up live. Still no wifi though. Why can linuxmint have it but no other distros are able to? Very weird. I feel better now though knowing linux can run on my lappy.

muppet_slayer - 2021-05-26 23:50:00
37
muppet_slayer wrote:

Just trying manjaro now and it seems to run fine. Was the quickest to boot up live. Still no wifi though. Why can linuxmint have it but no other distros are able to? Very weird. I feel better now though knowing linux can run on my lappy.

Also try Zorin OS. Works wonders with older gear as well.

namtak - 2021-05-27 00:55:00
38
namtak wrote:

Also try Zorin OS. Works wonders with older gear as well.

Ok thanks namtak. Will do at some stage. Thanks.

muppet_slayer - 2021-05-27 01:51:00
39
king1 wrote:

an article about a function that has a perfectly legitimate purpose on synced devices, requiring both to be signed in with a MS account, so of course the data needs to go through MS servers. A non event.


And the number of people (average home users) with no clue how they managed to get a microsoft account, login and syncing is, in my opinion, a pretty good indication of how sneaky and underhanded MS are about how to push through there cloud data collecting stuff.
A bit like how edge is very crap at finding the download for chrome, and how you can change almost any default program without an additional prompt but with setting the default browser from edge to chrome, theres an additional "are you reall really sure?" style prompt. just insidious little things they constantly do.

bitsnpieces2020 - 2021-05-27 08:12:00
40
muppet_slayer wrote:

How do I get kernel 5.8, and how do I install it? If I do in fact need to install it. Thanks for your help too.

https://9to5linux.com/how-to-install-linux-kernel-5-8-on-ubu
ntu-and-linux-mint

lythande1 - 2021-05-27 08:39:00
41

There is a lot of help out on the net for Linux issues, you just need to search. And links, if you can't follow one, try another, plenty of newbie explanations too.

You get the same with Windows, I was a tech for years (windows), drivers can and have been an issue with Windows too. Anyone who had an update trash their O/S will know that!! Usually cause Windows overwrote the original driver....

lythande1 - 2021-05-27 08:40:00
42

Yeah I have a logitech game controller, latest build windows 10 device manager says "unknown USB device" with a yellow exclamation box.

Works fine though.

bitsnpieces2020 - 2021-05-27 09:03:00
43
bitsnpieces2020 wrote:


And the number of people (average home users) with no clue how they managed to get a microsoft account, login and syncing is, in my opinion, a pretty good indication of how sneaky and underhanded MS are about how to push through there cloud data collecting stuff.
A bit like how edge is very crap at finding the download for chrome, and how you can change almost any default program without an additional prompt but with setting the default browser from edge to chrome, theres an additional "are you reall really sure?" style prompt. just insidious little things they constantly do.

insidious huh? maybe promoting their own wares over that of the competition, that's about it... Plenty of other companies do the same, but not exactly the huge data/privacy breach you initially accused MS of...

king1 - 2021-05-27 09:21:00
44
lythande1 wrote:

There is a lot of help out on the net for Linux issues, you just need to search.

But this is why windows has the edge over linux. People want to turn their computers on and have them just work. They don't want to spend hours trolling the net for answers to issue that shouldn't be there. I realise windows has problems but they are pale in comparison to linux. Using the terminal is all well and good but sooner or later that becomes tedious as well. I must admit though linux is good to have a play around on, but that's about it. For me anyway. Others probably love the challenge. I hate the searching side of it.

muppet_slayer - 2021-05-27 12:34:00
45
bitsnpieces2020 wrote:

Yeah I have a logitech game controller, latest build windows 10 device manager says "unknown USB device" with a yellow exclamation box.

Works fine though.

But presumably there will be a windows 10 driver for it which fixes the problem. Still not really a problem is it unless it is very old in which case it's just a compatibility issue, the device is too old for 10.

Edited by muppet_slayer at 12:42 pm, Thu 27 May

muppet_slayer - 2021-05-27 12:40:00
46

Most of the time it does just work. Sometimes it doesn't, but most of the time it does. Maybe if the hardware is slightly older it is more compatible as there has been more time to develop for it.

tygertung - 2021-05-27 12:43:00
47
tygertung wrote:

Most of the time it does just work. Sometimes it doesn't, but most of the time it does. Maybe if the hardware is slightly older it is more compatible as there has been more time to develop for it.

Well that's not my experience. I have a brand new laptop and two main OS's windows and linux, windows is fully compatible linux is not. It's disappointing because I think there is a place for linux in my life but not if I have to work hard for it. I am too scared to partition my ssd and put linux on in case I can't get it working properly. If the developers were keeping up with the times linux would be compatible with my machine. I guess most of the problem is linux is always playing catch up, and it's because it's developers are ordinary people out there and are not paid to develop like windows techs. Windows is developing software for computers before they come out, or as they come out, whereas linux is developing software after the computer comes out. Huge difference.

muppet_slayer - 2021-05-27 12:56:00
48

and another problem for linux too is that my laptop is not old enough to have the problems ironed out ie there is not many search hits in google that deal with my problems because the laptop is too new.

muppet_slayer - 2021-05-27 13:02:00
49
bitsnpieces2020 wrote:

Yeah I have a logitech game controller, latest build windows 10 device manager says "unknown USB device" with a yellow exclamation box.

Works fine though.

you could try snappy driver installer, I use that on occasion and works pretty well, it's not your usual driver updater scamware
https://sdi-tool.org/

Often hardware has more than one physical device in it for which drivers are needed so it might be just one of three that failed to install.

With regards to SDI I usually just install only the drivers I need - if it aint broke etc etc

king1 - 2021-05-27 13:07:00
50

Just trying the live version of Kubuntu 21.04 right now. It is the first one that I haven't needed to use compatibility or safe graphics mode, and it looks pretty cool too. Alas still no wifi though. Although I might give it a go at trying to fix it because this version of linux looks worth it. Booted straight into it with no protests at start up. Might be worth installing if I can get the wifi going.

muppet_slayer - 2021-05-27 15:19:00
Free Web Hosting