I used to watch Netflix in 4K on PC using the windows 10 app

Without going into detail about my setup nothing has changed & I have checked all the things like HDCP etc, but it simply stopped working in 4K a couple of months ago

I checked our subscription & it still has UHD ticked

Does anyone have any ideas? I heard a rumour that Netflix were stopping 4K streaming due to overloading during lockdowns etc

paul_stirling - 2021-05-05 16:46:00

go into the netflix page, type "4k" in the search. it should list all the 4k content.

bitsnpieces2020 - 2021-05-05 17:32:00

You must use Edge on Windows 10.

cube_guy - 2021-05-05 19:58:00

This message was deleted.

azza20 - 2021-05-05 20:25:00

Thanks for the reply’s

Yes I have covered everything above

As I mentioned before this setup used to work fine but it stopped without any changes to the setup except for updated graphics drivers & windows updates

The setup is windows 10 PC connected via HDMI to 4K TV, using the Netflix windows app.

I have gone back & checked shows that I have watched in 4K previously on that setup (eg the Witcher) & everything is now just 1080p

paul_stirling - 2021-05-06 12:05:00

This message was deleted.

azza20 - 2021-05-06 22:28:00

azza20 wrote:

so if you plug in your PC to the 4k tv what resolution is your PC set to? Has it changed to 1080 x 1920 with the driver update.

got that covered thanks
Resolution is 3840 x 2160

paul_stirling - 2021-05-07 09:46:00

How many monitors do you have connected. Apparently there can be issues if more than 1 is connected.

cube_guy - 2021-05-07 09:59:00

What type of issue????

spyware - 2021-05-07 14:50:00

That 4K won't work. According to my massive googling of the issue, anyway.

cube_guy - 2021-05-07 16:02:00