HP X360 problem
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1 | I have an HP X360 which has accidently had its hard drive wiped(eMMC) and formatted including the recovery partition. When I try to install Windows 8.1 from CD the install goes smoothly until the system does its first reboot. Soon after restart the windows logo comes up but then I get a blue screen with sad face saying there was an error. I have tried all sorts of BIOS settings but no luck. Has anyone had a similar experience and knows how I can resolve this? Thanks. Edited by b.j.nichols at 1:13 pm, Sat 13 Mar b.j.nichols - 2021-03-13 13:12:00 |
2 | the error message on the bluescreen provides clues to what going on, what does it say? king1 - 2021-03-13 13:24:00 |
3 | The member deleted this message. b.j.nichols - 2021-03-13 14:40:00 |
4 | king1 wrote: Edited by b.j.nichols at 2:44 pm, Sat 13 Mar b.j.nichols - 2021-03-13 14:42:00 |
5 | is that a 0xc0000001? there are normally 8 characters after the 0x king1 - 2021-03-13 14:49:00 |
6 | as a thought, have you tried a Win 10 installation, much better option nowadays... king1 - 2021-03-13 14:54:00 |
7 | king1 wrote: b.j.nichols - 2021-03-13 16:50:00 |
8 | king1 wrote: b.j.nichols - 2021-03-13 16:51:00 |
9 | b.j.nichols wrote:
Use rufus to burn the win10 iso, you can obtain that by saving it with the ms downloader rather than writing it direct to usb. When you do the rufus burn select MBR , not GPT. Make sure you have legacy usb support turned on in bios, disable secure boot and enable CSM modules. Cold boot, install ronaldo8 - 2021-03-13 18:14:00 |
10 | ronaldo8 wrote: b.j.nichols - 2021-03-13 18:17:00 |
11 | Note the above is just a "lowest common denominator" methodology to overcome what can be various gotchas with a variety of marginal uefi implementations. It may be that you can boot GPT secure with no CSM, but often one or more of those in combination will stop you, particularly in machines of that vintage. ronaldo8 - 2021-03-13 18:22:00 |
12 | Ideally youd want get win8 back on it first so you can do an upgrade from within the running os, get your free win 10 licence, then clean install. That way you wont need to buy a new win 10 licence ronaldo8 - 2021-03-13 18:26:00 |
13 | With windows 8 originally on the system, it would activate the windows 10 digitally. Have you got a usb of 8gb, then use the windows creation tool to get windows 10 on the drive. Also with that problem with first boot, Can you disable the wireless card, As thats more than likely the problem, swivel - 2021-03-13 18:40:00 |
14 | swivel wrote:
The poster has said that win 8 was wiped. it would need to be reinstalled first. Win 10 will not automatically licence simply because the machine used to have 8 on it. You cannot upgrade an existing license from a clean install. Do you have experience with that particular model? I'm curious as to why you think the wireless would be causing a boot failure. ronaldo8 - 2021-03-13 18:55:00 |
15 | Have you looked at this HP page which discusses the clean install of Windows 8.1 on HP 360 = https://support.hp.com/nz-en/document/c03963609 One specific step it states is: "Step 3: Disable Acceleration in Intel Rapid Storage" and reads "Prior to performing a Clean Installation you must disable the cache drive acceleration in the Intel Rapid Storage Technology interface" and then has details on how to do that and turn it on again after. gyrogearloose - 2021-03-14 07:31:00 |
16 | king1 wrote: b.j.nichols - 2021-03-14 19:22:00 |