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Couple of Ancestry problems

#Post
1

1. Since BETA I cannot find a List of All People function - have they deleted this or can someone tell me where to find it?

2. I've got my DNA results and they are linked to my tree but why can't I get Thrulines? I click on the Thrulines box on the DNA page and nothing happens. Is there some step I've missed?

alaluis - 2019-03-19 15:23:00
2

Wow Ancestry must have taken notice of my complaint - the List of All People has been reinstated already :)

alaluis - 2019-03-19 15:43:00
3

.

crab2 - 2019-03-19 18:08:00
4

I emailed Ancestry about ThruLines and they basically said that it's in beta testing, if you get them you get them. If you don't, you don't. Despite the help saying if you do this and this you'll get them! My Mum and Uncle's results have them. Mine (same tree!) doesn't. So it seems a bit random who has them and who hasn't.

rednicnz - 2019-03-19 22:07:00
5

Thanks rednicnz

alaluis - 2019-03-20 11:44:00
6

Thru lines seem to come and go. There one day and gone the next, then back again.

landylass - 2019-03-20 22:51:00
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